Twin Casino Review

About Twin
Licence:	MGA Malta
Online since:	2017
Welcome Bonus:	$400
Free Spins:	400
Visit Twin:	Play now

Cool, slick and fast. That's the first impression you get when you land on Twin Casino's site. Of course, a casino needs to be more than just good looks, so in this Twin review, we will tell you all about the important stuff.

Stuff like how fast the cash out time is and the customer service can tell you a lot whether this is a serious casino or not.

Obviously, we'll also talk about the games too, because what's a casino without games?

Twin Casino has been around for a couple of years. Although it's not a household name, it has developed a strong and steady following of players. Its banking is a breeze and withdrawals are fast at 24 hours. Players also find the customer service responsive. We have all the details for you below.

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Twin Payment Options

Detailed Twin Casino Report

Twin Casino has been around since 2017. In a few short years, it has gained a reputation among players for being a trustworthy casino among players, thanks to its efficient cashout and helpful customer service. The casino is registered in Malta and holds a licence from the Malta Gaming Authority.

Test Category	Score	Recommendation	More Details
Games	92%	Outstanding	Twin Games
Bonus	91%	Outstanding	Twin Bonus
Website	91%	Outstanding	Twin Website
App	91%	Outstanding	Twin App
Banking	0%	Weak	Back to Review
Support	89%	Very good	Twin Support
Fairness	90%	Outstanding	Twin Fairness

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1.) Twin Casino Games

Games are perhaps the most important thing at an online casino. You're obviously here to play, so what does Twin Casino offer in its gaming portfolio?

We set our team of players at Casino.Guide to find out what's in stock at Twin to put this review together for you.

To give you a quick taste at what's in store at Twin Casino, here's the short version. Tons of slots and a booming live casino. However, there are no table games that you can play against software, so more serious card and table game players looking for some free play in demo mode may want to take note.

At the time of putting together this review, there were titles from no less than 24 providers. The games are all available as instant-play and are also mobile ready. Get ready to get your game on!

Twin Casino Slots

Alrighty, if you like to play slots then you're in luck. Twin Casino is very well loaded with reels with goods from a diverse team of developers.

From the big names, to the edgier young developers, there's plenty to play here. Count on the most popular online slots you can find on the internet, including the likes of:

• Gonzo's Quest
• Immortal Romance
• Book of Dead and
• Reactoonz.

There are also plenty of new slots too like:

• Peaky Blinders
• Hotline 2 and
• Breakaway Lucky Wilds.

Based on the TV series, Peaky Blinders is a 20 payline video slot by Pragmatic Play with awesome bonus rounds like the Shelby Betting Shop where all character symbols can deliver instant cash prizes. Hotline 2 is obviously a sequel to the popular Hotline slot by NetEnt. What's new in this game? You're now looking at a 5 reel, 243 ways to win slot. No more paylines to deal with. Otherwise, you get the same characters and special features in Hotline 2 as in the original game. This includes expanding wilds and free spins.

Breakaway Lucky Wilds is a new Microgaming slot with a Rolling Reels mechanic. Winning symbols are simply replaced by new ones, which essentially means you get a re-spin every single time you win. There are also more free spins with multipliers that go up to 28x. Oh yeah, did we mention we love the hockey theme too?

What we really love about the games at Twin Casino is the way they've organised the slots into different themes. This includes WTF?!, Pink & Fluffy, along with more classical themes such as Fruit Slots and Egyptian. Under Why So Serious you'll find plenty of Joker slots like Mystery Joker 6000,  Lightning Joker, Fire Joker and Creepy Carnival.

These themes are great when you're looking to add a bit of an adventure to your spinning. You can also search by features, like Megaways, Sticky features and bonus games, as well as by provider and popularity.

Our tip: Use the Themes filter to discover new slots according to your mood and taste. Or search by Feature if you're looking for slots with bonus games!

Jackpot Slots at Twin Casino

Twin Casino hosts progressive jackpot games from NetEnt, Microgaming, along with Yggdrasil, Play 'n Go and Betsoft. From millions to a few grand, there are lots of big opportunities if you are feeling ambitious. You can play jackpot slots for free in demo mode at Twin Casino.

Twin also has Drop & Win games for Pragmatic slots. While these aren't quite the same as Divine Fortune, they do come with daily and weekly cash prizes. The Drops & Wins can be found under the Promotions menu, unlike at other online casinos where they are normally listed under Jackpots.

Our editor's favourite games at a glance

• Peaky Blinders
• Hotline 2
• Breakaway Lucky Wilds
• Mega Ball

Twin Casino Live Dealer Games

Evolution Gaming and NetEnt are the suppliers to the Twin Live Casino. This gives you plenty of choice in terms of different table games and croupier styles, along with the wicked live games that Evolution is famous for.

Slot players who are looking for a cool live game will probably enjoy Mega Ball. This is a fast game and highly entertaining. As with Evolution's live games, no prior knowledge, skills or strategies are needed. Mega Ball is a bit like a live lottery with coloured, numbered balls. You just have to guess which will be the winning numbers before each draw. It also comes with a multiplier up to 100x. Tix to Mega Ball starts at just $0.10.

For more serious table games, there's more than enough Blackjack, Roulette and Pokers to choose from, plus Casino Hold'em and 3 Card Poker. Auto Roulette and Rapid Roulette will get you pumping fast.High rollers need to check out the Salon Privé games in the VIP section. Max bet can go up to $10k.

Live Casino games at Twin are only available as real money games, as at all online casinos. No demo mode for free here. There aren't any card or table games that you can play against software at Twin Casino. It's live or bust, baby.

Twin Software Overview

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2.) Twin Casino Bonus

Players from Canada making their first deposit at Twin Casino can claim a 100% bonus up to $200, with 200 free spins.

This is just the first of two welcome bonuses in Twin Casino's welcome bonus package. You will start off with a Double Double at Twin. With your second deposit, you will get the exact same bonus again, totalling to $400 and 400 spins. Read more about the offers at Twin Casino below.

With 2 welcome bonuses you can get $400 and 400 free spins at Twin casino

Bonus Amount:

• Total up to $400 with 400 Free Spins
• 1^st deposit: 100% bonus up to $200 plus 200 Free Spins
• 2^nd deposit: 100% bonus up to $200 plus 200 Free Spins

Requirements:

• Minimum deposit to claim the bonus is $10.
• Wagering requirement is 40x; spins have a 35x requirement.
• Bonus is valid for 30 days; Spins are valid for 7 days.
• Deposits made via Skrill are ineligible.

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The Twin Casino welcome bonus package for players in Canada is pretty solid. Living up to its name, Twin gives new players two identical bonuses for a double whammy. You get two 100% bonuses each going up to $200. No need to feel rushed into putting down a big deposit on your first shot because there's another 100% bonus coming right up.

There is also a super generous helping of 200 free spins with each of your deposits for the Book of Dead slot, adding up to a massive total of 400 spins. This is a lot of free spins compared to most casino welcome packages.

The other thing is that the minimum qualifying deposit is just $10. This is really not much and very budget player friendly. Considering you get 200 free spins with each deposit of $10 or more, then this is actually a super good deal. If you like slots, you know what to do.

The T&Cs to the offer are fairly standard. The spins are valid for 7 days. Use it or lose it. The 40x wagering requirement is just a hair above average, but if you win big then it might still be worth pursuing. Either way, there are lots of good times in store with this offer.

Gaming Contributions to the Twin Casino Bonus

If you are aiming to withdraw your winnings from the Twin bonus, then you should keep these gaming contributions in mind.

Slots will contribute 100%. Table games, whether against the computer or at the Live Casino will contribute 10%. Pokers won't contribute at all.

As always, there are a few slots that won't contribute to the wagering requirement at all. At Twin Casino, this includes

• Blood Suckers
• Castle Builder
• Dead or Alive
• Tower Quest
• Eye of the Kraken

Other Promotions at Twin Casino

There is always something extra you can snag at Twin Casino, including plenty of casino races that have more free spins and cash prizes up for grabs. When our players were there testing Twin Casino, there was a Weekly Race on Da Vinci Slots with a prizes for the best 15 players. The top prize was $500 in cash, with no wagering requirements, and 100 free spins. You can find the latest Twin Races listed in the Menu.

There are also Daily Drops & Wins on Pragmatic Play games like Wolf Gold, Sweet Bonanza, Buffalo King, Great Rhino Megaways and more. On any spin, you can be randomly awarded a cash prize. There are 80 daily prizes worth $4,600 every single day, and the weekly prize pool is loaded with $30,000 for 350 winners!

Twin Loyalty Programme

If you are more the slow-and-steady-does-it type, and don't feel like casino tournaments, then you will also feel equally at home with the Twin Casino loyalty programme. You'll see a bar that tracks the progress of your play, and every time you fill up the bar, you will level up. What's really nice at Twin is that both real money play and bonus play will count towards filling up this bar as long as your bet is $0.20 or more.

As you level up, you will be rewarded with prizes that can range from free spins, bonuses, wager-free cash, tickets to tournaments and even bespoke surprise gifts from the casino's VIP managers!

Twin Casino Bonus Codes

The promotions at Twin Casino don't require any bonus codes. There's no need to spend hours combing the internet looking for that elusive code that might get you a tiny no deposit bonus that won't get you very far. Seriously, it's not worth the effort when you can get 200 free spins for just $10, plus the chips double up with the 100% match.

Once in a while, Twin will use a bonus code for special offers, but these are typically for players who are already registered at the casino and the codes are usually sent through email or an SMS.

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3.) Twin Casino Website

Twin Casino does well in this department. Visually, it looks good. The darker theme makes it easy to focus on the gaming. The design is clean, with no unnecessary elements to distract you from the real reason why you're there. This leads to an overall slick and smooth site.

In terms of performance, this functional focus pays off, and the Twin Casino website and the games both load fast. Everything is of course instant-play.

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4.) Twin Casino App

Instant play is what it's all about, whether it's on desktop or on mobile. The Twin mobile casino is HTML 5 browser based. There is no need to download anything and you will get the same excellent choice of games as on the desktop casino.

That means tons of mobile slots no matter where you are. The mobile site is well designed, with clean and easy navigation.

There is a app for Android. It too works beautifully but it does have fewer games than if you play on the mobile site.

However, for those who are always on the road with a spotty internet connection, then downloading the app will give you a smoother gameplay. Not to mention push notifications on the latest promotions and game releases.

Twin Casino Mobile Games

When it comes to mobile games, you will enjoy a plethora of mobile slots, jackpots and superb live dealer options at Twin. You get the same fabulous choice of games on your cell as on your computer when you play on the Twin mobile site. With games from over 24 providers, the gaming selection is more than enough to keep the hyperactive entertained. The team includes Pragmatic Play, Big Time Gaming, Yggdrasil, Red Tiger, Play 'n Go, Quickspin, as well as Microgaming and NetEnt.

Mobile Slots at Twin Casino

Mobile slots are in no short supply at Twin Casino. If you're looking for slots to play on your phone or tablet, this is going to be one of the top choices. With reels from two dozen providers, you will enjoy plenty of variety. What our players really liked about Twin is that it comes with Filters to help you sort all those titles.

Other than by popularity, you can sort slots by provider, by themes and by special features like Megaways, Bonus games, Sticky Features and Free spin games. This comes in super handy when you know what you enjoy and want to check out new games along those lines.

For the bounty hunters among our readers, mobile jackpots at Twin Casino come from Microgaming, NetEnt, Yggdrasil, Play 'n Go and Betsoft. From multi-million dollar wins, to pots with more frequent payouts, you will have enough to choose from at Twin Mobile.

Twin Casino Mobile Site

Sporting a modern, dark grey design, it's easy to get into the gaming mood at Twin. The general look and feel of the casino site is clean and slick. You can login or register via the buttons at the bottom of the screen.

In the top left corner, you will find the Menu button through which you can navigate between the different games, or see what promotions and casino races are on. You'll also find the Twin Casino Android app available for download towards the bottom of the menu.

The Twin Mobile Casino site performs without a hitch. We found that the site and games load quickly. As long as you have a stable internet connection, the games will play smoothly under your finger tips.

Twin Casino App

You can find the app for Android on Twin's mobile site. Just go to the Menu from the top left corner and you will see it listed towards the end. You won't find the app listed on Google Play as Play does not allow real money gambling apps. At the time of review there was no Twin app for iOS.

Performance-wise, the Twin Casino app is flawless. It carries all the popular mobile slots and live games. However, you should note that the Twin app carries fewer games than what's available on the mobile site. This is almost always the case with mobile casinos, as otherwise the file would be too heavy and take up too much space on your phone or tablet.

Twin Casino App vs. Mobile Site

Our players unanimously agree that the Twin Mobile site wins over the app. That's mostly because we felt that the site gives you the same equal access to all the games as on the desktop version of the casino, no matter how obscure your favourite slot might be. On the other hand, while the Twin app does have a lot of games, it doesn't have everything.

There are however a few occasions when you might want to download the Casino app. If you're always on the road with a less than steady data connection, then the app may be the better option.

With the app, your gameplay is based and stored on your phone or tablet before the app transfers the information to the casino, so if there's a connection drop, your game won't be affected. Of course, the app will also give you push notifications on the latest casino promos too.

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5.) Twin Casino Deposits and Withdrawals

The banking process at online casinos vary according to the payment methods available in the country you are in, and in this review, we will specifically discuss the Canadian payment methods available at Twin Casino. We will also talk about other important info such as cashout timeframes.

Generally, our team at Casino.Guide found that banking at Twin Casino Canada is good. You can use Interac to make deposits, along with Paysafe and credit cards. Withdrawals are quick and usually happen within 24 hours. The casino charges no fees for deposits or withdrawals.

Covered topics in this review:

• What payment methods are available to Canadian players at Twin Casino?
• Does Twin Casino charge any fees?
• How long does a Twin Casino payout take?
• What is the deposit limit at Twin Casino Canada?

All Accepted Payment Methods at Twin Casino

Twin Casino Canada Deposit Methods

Players in Canada can make deposits into Twin Casino with Interac, Ecopayz, MuchBetter, credit cards. Prepaid options include Paysafe card, Neosurf and Astropay. Technically, the casino also accepts Skrill and Neteller, but due to Canadian regulations, players in Canada are unable to use these e-wallets as a deposit method.

There are plenty of payment options here, but our team feels that it would be even better if Twin also took Instadebit and iDebit, which are both popular payment methods in Canada as they can also be used for cashout as well.

You should see your deposit in your Twin account immediately, or in a few minutes at most. If you don't, then contact Twin support through Live Chat.

How to Make a Deposit at Twin Casino

This is pretty straightforward. When you are logged in, you will see a blue bar that's your wallet, located at the top right corner of your screen. Select it and you'll see the deposit option, along with a deposit bonus when available. Just follow the on screen instructions from there.

Twin Casino Deposit Limit and Fees

The casino does not charge any fees and the minimum deposit at Twin Casino is $10. On the upper end of things, the maximum deposit limit is $10,000 per transaction. You may of course choose to self-impose lower limits.

Twin Casino Payment Methods for Withdrawals

Alright, so you played and you won. Now comes the time to claim your winnings. At Twin Casino Canada, withdrawal payment methods include:

• Ecopayz
• MuchBetter
• Skrill
• Neteller

"Theoretically, you could also use Interac too but this kind of depends on your bank. Most of the major banks in Canada like CIBC, RBC, Nova Scotia and TD don't accept incoming transactions from online casinos." Vienne Garcia - Casino Expert

Our Casino Banking Tip for Canadians

Don't freak out just because you can't withdraw directly to your bank account. It was never the best option to begin with due to the extra processing time. The pros always play cash out to an e-wallet because it's faster.

We suggest using Ecopayz or MuchBetter for both your deposits and withdrawals at Twin Casino Canada. Using the same payment methods for both deposits and withdrawalss will make cash out faster. You can of course also cashout to Skrill and Neteller too if you happen to have an account with these e-wallets.

Twin Casino Cashout Time, Withdrawal Limits and Fees

Fast is what we have to say. Twin Casino withdrawals happen within 24 hours, plus processing time depending on your payment method. E-wallets like Ecopayz, MuchBetter and Neteller will see the cash instantly after Twin releases the money. If Interac or a bank transfer happens to be an option for you then it will take between 1 to 3 business days.

For cashing out, the minimum amount is $10, and the maximum is $10,000. Again, these amounts are per transaction. If you are withdrawing more than $2,000 then Twin will need to run it through an additional verification process as part of anti-money laundering policy.

Twin Account Verification

Before cashing out at Twin Casino, you have to verify your account. It's a fairly simple process where you have to provide official documents like a copy of your passport or other photo ID, a proof of address.

Although it's simple, we do suggest you get started with this sooner rather than later to avoid unnecessary delays on your cashout.

What you need for verifying your Twin Account:

• valid government issued photo ID
• proof of address
• upload it to your Twin Account or send it via email to customer service team

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6.) Twin Casino Customer Support

Customer support is not one of those things you will be needing a lot of at an online casino. However, there is almost always some point where you could do with a bit of clarification or some help to resolve an issue. In this review, we will cover Twin Casino support in Canada, with information on their contact channels and the quality of the customer service.

Usually when you contact customer service, it's because you have a problem. Your patience may already be a bit limited and the quality of the service can really impact your overall gaming experience. So even though it's not something you use on a regular basis, a casino's support is important.

Our team of players at Casino.Guide found the Twin Casino support team to be easily accessible and the quality of the service to be good.

The points of contact at Twin are Live Chat and email. The FAQ is on the thin side and doesn't cover any Canada specific issues, but hey that's why you have customer service. As common with most online casinos nowadays, there is no phone support.

Email:	[email protected]
Live Chat	Yes
Canadian phone number:	None

Twin Casino Live Chat

Live Chat is the standard way to communicate with Twin Casino, much like it is at other online casinos. However, it is not clear whether the Live Chat is 24/7 at Twin Casino Canada as they don't specify on their site. They do say they have 24/7 support but at some casinos this just means that if you can't chat then you can send them an email. So our players tested it around the clock, including late into the night past midnight, as well as during the day.

When you go to the "Get in Touch" page, you can see how long the expected wait time is. For our testers, it was always less than a minute. Most of the time it was 30 seconds. We were all a bit skeptical at first, so we initiated the chat process and hit the timer.

But lo and behold, we always managed to connect with an agent in less than a minute. Not bad, we have to say. For practical purposes, we can consider that the Live Chat is 24/7 at Twin Casino, or at least pretty darn close.

The quality of the service was also satisfactory. Although one of our players found there was a slight lag in the agent's response time during the chat when we tested him with one of our Canada payment questions, he came back quickly enough with the right answer. Other player experiences report a very competent support team that is courteous and resolves issues quickly.

Twin Casino Email

You can also opt to write to the Twin Casino support team. Their email address is pretty straightforward, [email protected]. This obviously isn't going to be as instant as live chat, but we found a helpful answer in our inbox within 24 hours. Actually, sometimes it was just a couple of hours. This timeframe is also satisfactory. Remember there is a human behind the screen, and not a bot!

When should you use Live Chat, and when should you write the casino an email? The general consensus is that if it's a short question like, why isn't my deposit showing up, or how can I claim that bonus, then Live Chat is a good choice. For more complex issues such as withdrawals, especially if it concerns large wins, it is better to go with email. This way you have a clear written record for yourself and it also gives the agent some time to look into all the documents, troubleshoot and find the best solution.

You can contact the support at Twin Casino Canada in different ways

Twin Casino FAQ

The FAQ at Twin Casino isn't the most detailed we've come across. It's basically a single page covering the most common of questions, like cashout time, bonuses and account access. If what you're looking for isn't there, it's not an issue because you can easily connect with their Live Chat agents.

Quality of Service at Twin Casino

The service at Twin Casino gets a thumbs up from the Casino.Guide team. Quick to connect and a high level of professionalism are part of the Twin Casino team's defining characteristics. Support at Twin is also multilingual, and if you prefer to communicate in French that is also an option. Sure, phone support would make things even better but most players don't use that nowadays anyway.

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7.) Is Twin Casino Fair?

Twin Casino holds a licence from the Malta Gaming Authority. The standards to this licence are rigorous for player protection – games must be fair and the casino must adhere to responsible gaming practices. In terms of security, the casino employs the latest in SSL encryption technology to make sure your information is protected.

The Expert Roundup on Twin Casino

Twin Casino is an excellent choice for slot players. We like the diverse game selection from 24 software providers.

More importantly, we like how the casino has put in the effort to ensure that critical things run smoothly in the background. By this we mean the banking process and customer service.

Cashout is fast at 24 hours, and it is always easy to chat with one of their support agents through Live Chat. Our team at Casino.Guide really appreciates this no nonsense approach to online gaming.

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