National Casino Review

Vienne-GarciaVienne Garcia
13 min read
nationalcasino
About National Casino
Licence:Curacao Gaming
Online since:2021
Welcome Bonus:$500
Free Spins:100
Visit National Casino:Play now

Just when we thought we’d seen it all, that we couldn’t possibly find an online casino that brought something new, we found National Casino.

If you haven’t heard of it yet, it’s about time to familiarise yourself with one of our brightest discoveries in ages.

National Casino is visually attractive, has a huge range of the best online casino games, features an excellent welcome offer, and presents frequent, valuable rewards including match deposit bonuses and free spins. Plus, the banking options are varied, with plenty of ways to fund your account in dollars and cryptocurrency.

The really fun part is that the site is highly localised to some countries like the Canadian market so that when you first log in, you’ll be welcomed by banners with the Canadian flag, moose and hockey players. While, say, if you were visiting from Germany, you would be greeted with plenty of beer!

No matter where you are from, we think you will feel at home at National Casino – and enjoy it very much. But feel free to read our comprehensive National Casino review to help decide for yourself.

Visit National Casino

Hits:Misses:
  • 100% up to $500 on your first deposit
  • 4,000+ games
  • User-friendly banking
  • Website completely localised for Canadian players, down to the smallest details
  • Access blocked from restricted countries
  • Short lag in chat responses

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🚨 Attn. to the Max Bet Rule – maximum $6.50 with an active bonus.

National Casino Payment Options

Deposits via:Withdrawals via:

Detailed National Casino Report

Now that we’ve introduced you to our exciting new find, it’s time to delve a little deeper to discover what National Casino is all about.

To begin with, have a glance at our assessment chart below, in which we’ve graded each aspect of the National Casino experience. As you can see, while we really loved the design, including the unique colour concept, as well as the game variety and bonus offers, we have to admit that the customer support service, while acceptable, wasn’t as stellar as desired. But this is just a description of our findings on one foot.

If there’s an area that interests you in particular, we recommend clicking on the link in the ‘More details’ column to jump ahead. Or, if you’re looking for a systematic walk through, we recommend reading this full casino review to get all the details of any area of the National Casino offering you’re interested in – with our recommendations, pointers, and tips included.

Test CategoryScoreRecommendationMore Details
Games93%OutstandingNational Casino Games
Live Casino92%OutstandingNational Casino Live
Banking93%OutstandingNational Casino Banking
Bonus94%OutstandingNational Casino Bonus
Website94%OutstandingNational Casino Website
App94%OutstandingNational Casino App
Support89%Very goodNational Casino Support
Fairness93%OutstandingNational Casino Fairness

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1.) National Casino Games

National Casino prides itself on being a hub for the best online casino games around. From our findings, we would have to agree that it is definitely up there with the best of them. And with so many stellar online casinos out there, it’s a pretty serious claim to make!

In addition to an amazing assortment of online slots, it has an excellent range of table games and 4K live-streamed games.

The game lobby is also interestingly categorised, so you’ve got in chronological succession ‘New’, ‘Popular’, ‘Slots’, ‘Bonus Buy’, ‘Drops & Wins’, ‘Fast Games’, ‘Blackjack’, and ‘Roulette’ in the main casino action from which to choose. Live games are categorised separately.

Of course, there is some overlap between the games in these sections, but overall, the names are pretty intuitive as to what you would expect to find under them, with the exception of ‘Fast Games’ perhaps. Since all casino games pretty much are fast-paced, we were not quite sure what distinguishes these games as such. However, take a look and you’ll find an interesting list of titles like Aviator, F777 Fighter, Bomb Squad, E.T. Races, Football Manager, and even Keno listed under there.

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Anyhow, just to further illustrate our point, there are over 4,000 online casino games in total from which to choose, all of which are fully mobile optimised. And more exciting games are being added all the time to continually spice things up.

Now there’s no denying that all sorts of game types are a great feature, but you’re probably wondering about the software as well. So we can tell you that National Casino works with a large number of premier developers, including the biggest and best in the business. These include Playtech, Yggdrasil, NetEnt, Microgaming, and Play’n GO.

But those are just the obvious ones for a casino that prides itself on great games. National Casino actually works with 94 (!!) different software providers in total. From our vast experience in reviewing casinos, this is definitely up there in terms of the most providers we’ve seen at any one site. Big kudos to National on that.


idea iconIn addition to real money stakes, you can play all of the hottest online casino games at National Casino for free. If you’re looking for free online slots, free roulette, or what have you, National Casino makes for a great go-to place for that as well. Just click the ‘Demo Play’ link under any game thumbnail to choose that option. Or go for the simple ‘Play’ choice for real money gambles.


National Casino Software Overview (Selection)

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Now let’s explore the particulars of the more popular game categories, so you can get an even clearer picture of how National Casino performs.

National Casino Online Slots

The top pick for game category for the vast majority of online casino players is without a doubt slots. Mind you that’s a very broad category that encompasses things like jackpot games as well. But there is no denying that online slots have been, and will remain, the star of the show.

Thanks to the nature of the format and its ability to lend itself to so many different themes – Egyptian, animals, sports, blockbuster movies, jungle settings, Asian inspiration, or anything else you can think of really.

plus iconPlus, slots have the ability to accommodate different levels of risk and volatility with different numbers of paylines and reels. And then there’s the possibility for interesting and exciting bonus rounds. But you know all this.

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Play Slots at National Casino

So what does National Casino have on this front? Well, everything you could imagine and more. With over 4,000 games listed in its catalogue, National Casino has a huge array of online slots that range from the simplest machines up to the most exciting twists on the game possible. Here are a few samples from the different categories of slots.


star logoPopular slots – These popular games include fun titles like Crystals Digger by Belatra, Cazombie from Felix Gaming, and Book of Dead and Hotel Yeti-Way, both creations of Play’n GO.


coins iconBonus Buy slots – Under the ‘Bonus Buy’ tab you’ll find slots that offer the option to pay your way to jump ahead to the bonus round. These include exciting slots like Book of Doom, The Night Racing, and Age of Huracan.


Drop&winsDrops & Wins slots – Another slots option we like that falls under its own tab are the Pragmatic Play Drops & Wins games. There are currently 25 games listed here including Piggy Bank Bills, Leprechaun Carol, Juicy Fruits, and Gates of Olympus. What these games offer, beyond the possibility of regular slots wins, are additional random prizes dropped during regular game play, giving you the chance to win extra cash prizes.


lightning iconMegaways slots – There are plenty of Megaways slot games like Curse of the Werewolf Megaways, Great Rhino Megaways, and Madame Destiny Megaways. Their advantage is the many ways in which you can form winning combinations.  If you’ve yet to do so, this is an exciting option we recommend trying.


National Casino Jackpot Games

jackpot iconWhile most jackpot games are slots, this genre is so popular that we like to give it the spotlight it deserves in each of our casino reviews. Hence this separate section.

The reality is, however, that National Casino has not done the same, and if you look in the game lobby, you will not be able to find a tab labelled jackpots or progressive jackpot games.

Maybe jackpot games aren’t the massive draw they used to be – as we’ve actually found a number of online casinos going that route as of late. Or maybe since most players know what they’re looking for in this category, the casino assumes you’ll be able to manage on your own. From our perspective, we’d actually prefer a separate category to make it easier for us to find.

That being said, the omission is apparently deliberate in this case, as National Casino does not seem to carry many of the massive jackpot casino games like the Mega Moolah series or Mega Fortune from NetEnt. It does, however, have the Playtech Age of the Gods series, which can easily tick up into the million-dollar range – so that’s probably your best option if the 7-digit prize level is your goal.

National Casino Table and Card Games

Next up in our National Casino review are the table and card games. So let’s talk about the software-based versions of these here.

To start with, table games are well featured at National Casino. Both blackjack and roulette have their own tab in the games lobby – each with a nice number of options listed beneath.

Blackjack KartenBlackjack games have more than adequate variety, with 25 games currently listed. These include interesting titles like 21 Burn Blackjack from Betsoft Gaming, American Blackjack from Haberno, and Atlantic City Blackjack by Microgaming, to name but a few.

RouletteRoulette games offer about the same number of options and in all sorts of creative formats like Maxi Roulette, Neon Roulette, Golden Chip Roulette, Lucky Spin Euro Roulette, and more.

Each of these games has more or less the same rules and format of play, as there’s only so much you can do to change a roulette game and still call it such. But the slight twists and variety in terms of the graphics definitely spices things up.

Since all these games can be played for free or with minimal bets, it can be fun to try different versions if you’re a fan of classic table and card games.

National Casino Originals

Our readers are increasingly asking about original games. This is an influence from crypto casinos, many of which develop at least a few of their own games in-house.

The thing is, while you can bank at National Casino in certain digital coins (more on that to come), it is not really a crypto casino at heart. That means, for now, it does not have any of the original games you’d identify with such establishments either.

National Casino MinesThat being said, National Casino does have a number of titles that are often developed by popular crypto casinos themselves. For example, if you do a quick search, you’ll find two different versions of online Plinko, one by BGaming and the other by Spribe.

In addition, you can find Mines and Minesweeper, though we didn’t come across a similar version of the ever-popular Crash game.

Other Games You Can Play at National Casino

dice-64x64.pngFor those players who want to try their luck at something beyond slots, the classic card and dice games, and the live casino, there are other online games to explore here as well.

One of the categories we were most pleased to find, is a rich array of online scratch games with all sorts of terrific themes and prize points up to some $125,000K!

There’s also video poker, simple arcade style games, and even Heads & Tails. Really, whatever type of gambling game you enjoy, you should be able to find at least one version of it here.

National Casino Sports Betting

soccer-64x64.pngAs an aside, to address the queries of players searching for National Casino Sports, there is no such site to be found as of yet. Needless to say, we’ll update you here accordingly should National Sports be released.

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2.) National Casino Live

As National Casino puts it, this is a place where you can enjoy premium live casino games, with the emphasis being on premium. That’s because in this category as well, National Casino is dedicated to bringing you the best.

To find the live casino, look to the left navigation and click on the link labelled ‘Live dealers’.

In the lobby there you will find games listed under ‘Blackjack’, ‘Roulette’, ‘Baccarat’, ‘Drops & Wins’, and ‘Poker’ respectively. Or you can click on the button ‘View all live games’ if you’d like a comprehensive picture of the literally hundreds of options for live National Casino games.

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Visit National Casino Live Games

What all these games have in common is excellent 4K live-streamed action with real dealers. Other than that, there is great diversity to the experience, according to your taste.

info iconThe reason why National Casino is able to offer so many live games – far more than the norm if you’ve played elsewhere – is because here it works with an exceptionally large number of software providers as well.

Most other online casinos we’ve reviewed tend to have maybe two or three live gaming software options, max. Here there are currently eight live gaming providers, these being:

  1. Absolute Live Gaming
  2. Authentic Gaming
  3. Evolution Gaming
  4. Ezugi
  5. Lucky Streak
  6. Playtech
  7. Pragmatic Play
  8. Swintt

Since many of these aren’t found at the standard online casino, National is able to offer you something that is clearly a cut above the rest in terms of live play.

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3.) National Casino Banking

While games are at the centre of the casino experience, the area requiring the most scrutiny for many is banking. After all, it’s reasonable for players to want to know what currencies the casino accepts, limits on deposits and withdrawals, and the convenience of the overall process.

National Casino is actually extremely international in nature, officially accepting transactions in a huge number of currencies. In addition to Canadian dollars there are options like USD, AUD, CAD, CZK, EUR, JPY, and NZD.

cryptocurrenciesIf you’re interested in banking in cryptocurrency, there’s also an option for that if you’re using  Litecoin (LTE), Bitcoin (BTC), or Ethereum (ETH), which are the most popular cryptos at online casinos.

Your currency will be set when you create your National Casino account, so make sure to choose dollars – unless you’d prefer something else.

As for payment options, there is a good assortment of those from which to choose as well spanning options like major credit cards, popular local e-wallet services and debit cards like Instadebit, and more – with the full list provided at the top of this review.

Which of these to choose is always a personal preference. If limits are of interest to you, you might want to check them out first and set your selection accordingly. Or simply go with what’s most convenient and familiar to you from other online purchases.

Paying in/outDuration
Paying in/out
Minimum
Paying in/out
Maximum
Paying in/out
credit-cards-paymentCredit Card / instant / -
$10 / -
$100,000 / -
interac-paymentInterac / instant / instant
$10 / $10
$3,000 / $4,000
idebitiDebit / instant / instant
$10 / $10
$10,000 / $4,000
instadebitInstadebit / instant / instant
$10 / $10
$10,000 / $4,000
jeton-wallet-logoJeton / instant / instant
$1.5 / $15
$150,000 / $4,000
muchbetter-logoMuchBetter / instant / instant
$1.5 / $15
$150,000 / $4,000
astropayAstropay / instant / -
$5 / -
$100,000 / -
mifinity-logoMiFinity / instant / instant
$15 / $15
$3,750 / $3,750
ecopayz-logoEcoPayz / instant / instant
$1.5 / $15
$150,000 / $4,000
flexepin-logoFlexepin / instant / -
$1.5 / -
$150,000 / -
Neosurf-1024x538Neosurf / instant / -
$1.5 / -
$5,000 / -
cashtocode-logoCashtoCode / instant / -
$25 / -
$150,000 / -
bitcoin-paymentBitcoin / instant / instant
$75 / $75
$10,000 / $4,000
ethereum-logoEthereum / instant / instant
$75 / $75
$10,000 / $4,000
litecoin-logoLitecoin / instant / instant
$75 / $75
$10,000 / $4,000
Tether-logoTether / instant / instant
$75 / $75
$10,000 / $4,000
ripple-logoRipple / instant / instant
$75 / $75
$10.000 / $4,000
cardano-logoCardano / instant / instant
$75 / $75
$10.000 / $4,000
dogecoin-2Dogecoin / instant / instant
$75 / $75
$10,000 / $10
banktransferBank transfer / - / 3-5 days
- / $10
- / $4,000
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Making a Deposit at National Casino

deposit iconWhile we found the banking at National Casino completely intuitive, we know some of the readers of our casino reviews like a detailed outline of the process. So this is how it works.

First, you will need to create National Casino account, and log in. Note, if you’d like you can opt for your browser to save your password for quicker access in the future. Up to you, of course. Once you’re logged in, look to the upper right corner of your screen, and click on the ‘Deposit’ button. And go from there.

If you’d like a deeper illustration of the National Casino deposit steps, they go like this:

  1. Log in to National Casino.
  2. Click on the ‘Deposit’ button from any page of the National Casino website.
  3. Choose the payment method you would like to use from the list onscreen. Only those relevant to your location will be provided.
  4. Enter the amount you would like to deposit, between the minimum and the maximum range provided.
  5. Follow any onscreen prompts that appear.
  6. Press Submit.

thumb up iconSix steps may sound like a lot, but they’re all completed in a matter of seconds, meaning this is all a super quick and intuitive process.

If you have ever gambled online, or even made an online purchase, the entire process will be perfectly familiar.


Deposit Limits and Times

When it comes to deposit limits, National Casino actually has a particularly easy entry point. You can make deposits for as little as $1.50 at a time with Jeton, MuchBetter, Neosurf or Flexepin. Other payment methods like Visa or Interac are working with $10. This is half the amount required by most other online casinos where a minimum $20 deposit is more likely the norm. So we were really happy to see that.

The maximum that you can deposit at a time depends on the payment method that you are using. It can go all the way up to $150,000 which is certainly more than enough for any player to work with.

In terms of timeframes for completing deposit transactions, deposits are essentially instant as expected. That is, you should see the money you deposited in your National Casino account within a matter of minutes, if not sooner.

National Casino Withdrawal Process

money iconIt’s all fine and dandy to have an easy deposit process, but what we’re guessing most readers are more interested in is making withdrawals from National Casino. In fact, to address the pink elephant in the room, that is probably online gamblers’ number one fear, not being able to get their money out when they want to. So we’ll already tell you this, at National Casino you will in fact be able to withdraw, simply, effectively, and when you please.

The process of making a withdrawal is as simple and intuitive as depositing, with pretty much the exact same steps to follow.

  1. Log in to National Casino.
  2. Click on the ‘Deposit’ button from any page of the National Casino website.
  3. Open the ‘Withdraw’ tab.
  4. Choose the payment method you would like to use. In general, it will be the same one as used for deposits, unless it isn’t available.
  5. Enter the amount you would like to withdraw.
  6. And submit.

Easy right?

Withdrawal Limits and Times

Okay, so making a withdrawal from your National Casino account is easy, you may be thinking. But will I be able to get my money out in full, or are there crazy limitations that will lead me hanging for ages?

From our findings, the National Casino withdrawal limits are fair, and paid in a timely manner.

In terms of minimum withdrawals, you can cash out as little as $10 at a time. Again, this is a lower sum than required at other leading online casinos, which is a nice plus. As for the maximum withdrawals at National Casino, they are broken down by timeframe. In general, you can withdraw $4,000 per day, $16,000 per week, and $50,000 per month.

vip iconIf you’re a high ranking VIP, there may be even more wiggle room, as the casino is known to offer more flexible terms to its most loyal players.

And how long will the withdrawals take you ask? This very much depends on which banking method you are using. With most e-wallet services, for example, it happens pretty much instantaneously. For other methods, however, it is possible you’ll need to wait up to several days to see your money back.


arrowNote: National Casino for its part is committed to quick withdrawals. Any lag basically is a matter of the limitations and security features used by the payment provider you’ve chosen.


How Easy Is it to Withdraw Winnings at National Casino?

So how easy is it to withdraw your winnings from National Casino after all that? We’d say very easy. Yes, there are some limits in terms of the amounts that you can cash out in certain timeframes. But they are reasonably high, and in due course, you will be able to get even a larger sum out.

Also, if you win a progressive jackpot prize, the site’s Terms & Conditions specifically outline that you will be able to withdraw it in full, so no worries on that front either, should you be so fortunate as to have such a wonderful concern.

Can I Withdraw Money from National Casino without Account Verification?

verification iconAs a legally operating online casino, National needs to abide by laws relating to money laundering and fraud. As such, there are certain procedures in place for financial transactions, including the need to verify your account before you’re able to make your first withdrawal.

To do so, you will simply need to provide the casino with a government-issued personal identification document like a passport or ID card, and generally speaking probably also a document that shows your proof of address. If you find this cumbersome, rest assured this is the policy at all licensed online casinos we review – as we only recommend those operating above board.

National Casino Banking Fees

A final matter to address in terms of National Casino banking is fees. Actually, there is not much for us to say here as National Casino itself does not charge any banking fees.

It is possible, however, that you may incur fees from your payment method provider, particularly if you opt for a bank wire. But if that’s the case, it’s the standard fee, and you probably already know about that.

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4.) National Casino Welcome Bonus

National Casino BonusNow that you understand the National Casino games and banking process, it’s time to get to the rewards.

After all, we all like a little something extra in life. Or better yet, a lot of extra something. And this is what National delivers.

The first tip off that National Casino is big on the bonus front is from its welcome offer.

A nice two punch deal you will get both bonus cash as well as free spins on your first two deposits as follows:

  • National Casino first deposit bonus –100% up to $500 + 100 free spins on Avalon: The Lost Kingdom
  • National Casino second deposit bonus – 50% up to $1000 + 50 free spins on Johnny Cash slots

Sounds great, right? And it is! Both parts of the National Casino welcome offer give you solid extra sums, paid at a really good rate. And of course, we always like welcome packages that sweeten the deal with free spins thrown into the mix.

Just a few things to point out when claiming this welcome offer:

For the bonus money: It is important to note that bonuses at National Casino are opt in, meaning you need to actively claim them. For the first part of the welcome offer, you simply need to tick the welcome bonus box in the cashier when you make your first deposit.  You will need to make a minimum $25 deposit to claim the bonus. For the second part of the welcome offer, you will need to enter the promo code 2TWO to redeem it.

How free spins are awarded: For the first deposit bonus, you will get 50 free spins credited to your account immediately following your deposit, with the remaining 50 free spins credited 24 hours thereafter. For the second deposit bonus you will get all 50 free spins immediately and all at once.

As for wagering requirements: The National Casino welcome bonus wagering requirement is a standard 40X. This is true for both the bonus cash and the free spins included in the offer. As you’re clearing your welcome bonus, just note that there is a $6.50 max bet allowed with an active bonus.

Other National Casino Bonuses and Promotions

With such a great welcome offer, we had high expectations of National Casino on the rewards front, and thankfully they were met.

That is, National Casino doesn’t just make a good first impression. It actually lives up to this impression and continues to reward its loyal players to a high standard, all along the way.

In addition to personalised offers sent to your email or SMS, and seasonal promotions that pop up, there are a few regularly scheduled bonuses that really impressed.

National Casino MondayFor example, every single Monday there’s a free spin deposit offer. You will be rewarded up to 100 free spins for making a deposit using the promo code SPINME.  A minimum $25 deposit gets you 20 free spins, deposits over $75 are rewarded with 50 free spins, and $125 and up with 100 free spins. A nice way to start your week we’d say.

National Casino FridayTo close your work week – or set yourself up for the weekend, there is also a Friday Reload Bonus on the table. Use the bonus code INLOVE when you make a deposit, and you’ll get a 50% up to $250 bonus plus 100 free spins on Book of Cats.

National Casino also has a strong VIP program composed of a full 15 different levels. Each time you reach a new level, you will instantly receive a one-time reward plus the heightened preferential treatment that has been earned in kind.

And finally, not quite a reward or a promotion, but we’ll point out that National Casino also runs a lot of tournaments on a regular basis. So if casino tournaments are your thing, you’ll be happy to find these extra opportunities to compete – and hopefully win.

national-casino-vip-programEvery time you reach a new level in the VIP program, you will immediately receive a reward.MoreLess

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5.) National Casino Website

When it comes to the National Casino website, this is obviously something that’s a matter of taste. At least the aesthetic element of it that is.

thumb up iconIn reviewing the National Casino website, we have to say that we really like what we saw. The colour scheme is definitely unique with, in our opinion, lovely muted earth tones. There’s just something really relaxing about it, especially in comparison to many of the other more hyper toned, neon based sites. If you’re someone who likes to keep your entertainment low key, this might particularly appeal to you.

That being said, while looks are important, when it comes to a casino website we’re guessing you are at least as interested in terms of how it actually performs. After all, you of course have your own set of eyes and can make a visual assessment on your own.

national-casino-websiteNational Casino Website ScreenshotMoreLess

So here we’ve done the hard work for you and systematically worked our way through the site, seeing where all the control functions are found, and clicking on each of the buttons and links to make sure they work.

Overall performance is smooth sailing as expected, though we did find the occasional faulty link – such as the payments page link in the FAQs that led us back to the homepage. This, however, is in no way critical, and with a short email informing the National team, we’re sure it can be resolved.

Bottom line, the UI is clean and intuitive, and we really enjoyed the entire setup. Plus, as we mentioned at the beginning of this National Casino review, the way in which it’s localised to the Canadian market with the right language and graphics to match is particularly impressive, and a welcome extra touch.

What About Access in Other Countries Like National Casino USA?

But what happens when you go on vacation? Or you’re a Canadian who has relocated overseas?

As is the case at any licensed online casino, there is a list of restricted countries here. Canada thankfully is not one of them, and you can feel free to enjoy National Casino in full at home.

vpn-logoIf, however, you happen to find yourself in a restricted country, you will not be able to access the National Casino website. As in not even be able to see it, period. While we found a free VPN service can get around this issue, VPN play at National Casino is technically not allowed. So take that as you will.  ➜ More Informations about VPN Gambling here.

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6.) National Casino Mobile Casino App

National Casino MobileIf you’re like us, and probably the vast majority of players, you probably enjoy playing online casino games from your cell phone. Maybe not necessarily all of the time, but it is always a good option to have, especially if you’re lying in bed, or waiting for the bus, or what have you.

That’s why it is so important to note that National Casino is fully mobile compatible. Its stellar offering is available from any Android or iOS device in its entirety.

So if you’re using say a Samsung phone or an iPad, or anything in between, you can easily gamble on the go.

More than that, as a relatively new online casino, National was built for mobile play, with the recognition that mobile is increasingly becoming the preferred platform. As such, National Casino is fully mobile optimised from top to bottom with HTML5 programming that ensures it looks awesome and is easy to navigate on any handheld device.

Since this is a mobile optimised site and not a casino app to download, don’t waste time looking for National Casino on Google Play or the App Store. Instead, simply visit National Casino from the browser of any smartphone or tablet, and log in from there.

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7.) National Casino Customer Support

Unlike banking and the actual games, not every player will need customer support. Which is why we’re only getting to it now. But, while not the most important factor in any casino review, customer service is certainly something worth addressing.

How to Get in Touch with the National Casino Support Team

Email[email protected]
Live chatYes
PhoneNo
Web formYes
FAQ pageYes

As you can see in the chart above, there are three ways to get in touch with National Casino – by chat, by email, or using the web form.

live chat iconAll of these are equally good options, depending on your personal preference. Chat, in our opinion, has the advantage of being more immediate and interactive. If you have a question that’s not answered in full, you can ask the support agent to flush out their response until you’re satisfied.

This is in theory and in practice as well when it came to our interactions with National support – for the most part. The thing is, while National Casino does in fact offer the expected 24/7 support in English that we’re used to, it has its limitations. Let us explain.

While it’s not bad by any measure, the responses at times weren’t as comprehensive as we’d want. Like in one instance, we turned to chat support to ask about limits on deposits and withdrawals. We waited and sent another question mark to remind them. Then waited some more.

Ultimately, the person responded, and of course was very polite, but in short they recommended we send an email to support if we wanted a full list. So we did. And indeed we got a response in a matter of hours, to our question that was phrased exactly like this:

“Could you please send me a list of the deposit limits and withdrawal limits for all payment methods, for a Canadian account? I’m interested in the minimum and maximum for each, as well.”

But the answer was not quite on target with a rather stock response:

“Please be informed that the deposit limits are settled only from the payment provider side.” And then a list of maximum withdrawals per currency tacked on.

This was not the end of the world. By far. Yet it was a bit annoying. True, maybe some online casinos don’t keep these kinds of lists handy. But we think they should.

In fact, this kind of info should be found on the casino’s FAQ page, which National Casino does have. So that little lacking means there is room for improvement on the National Casino FAQ page as well as its agents’ overall knowledge base.

If that put you off, we didn’t mean to. Overall, the National Casino support is good. These kinds of details wouldn’t generally affect a regular player, and are mainly encountered for review purposes as few actual players would be so pedantic.

National Casino on Social Media

Somewhat related to customer support – since it’s a medium for contact in some ways – is a casino’s social media presence. So here’s how National Casino looks on that front.

facebook logoWhile National Casino Facebook can be found, at last look it only had 49 followers, though the page is updated from time to time.

National Casino on Twitter and National Casino Instagram didn’t turn up any results, nor did National Casino Telegram. And if you search YouTube, you won’t find a National Casino account there either. In other words, National Casino is not active on social media, which for us is neither here nor there.

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8.) National Casino Safety and Fairness

Finally – and this is important – with all the goodness that National Casino offers, none of it would be worth much without safety and fairness in the equation. After all, there is a lot of trust involved in all online interactions and transactions, especially when you’re dealing with real money and games of chance.

So what does National Casino do to cover you on the safety and fairness front?


shieldThe casino, operated by TechSolutions Group, is licensed by the Curacao Gaming Authority. In addition it has a license from the Kahnawake Gaming Commission for extra protection.


The website is also very forthcoming, with links in its footers for ‘Responsible Game’, ‘Terms & Conditions’, ‘Privacy Policy’, and more. This means you can easily find all the information you need to understand how the casino operates including protection of your personal data and fair odds for every game.

The Expert Roundup on National Casino

And with that we conclude our National Casino review. While it was an intense process, we actually enjoyed it a lot. As casino fans, what’s better than fully delving into an online casino that gets it all right?

National Casino has a massive game offering with terrific options for all genres including slots and live games, expanding into the realm of roulette, blackjack, and even instant scratch cards.

thumb up iconThe welcome offer is very strong with excellent match deposit rewards and free spins. The regularly featured promotions definitely appealed to us too.

Add to that good banking options for players and fully optimised mobile play, and there’s really not much else we could ask for.

From our perspective, we’d say National Casino is the full deal – everything you’d want from an online gambling site, and more.

Visit National Casino

Author: Vienne Garcia
Last Update:
Article reviewed: National Casino
Author Rating: 93%

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