Jackpot City Casino Review
Vienne Garcia | |
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| About JackpotCity | |
| Licence: | MGA Malta |
| Online since: | 1998 |
| Welcome Bonus: | $1,600 |
| Visit JackpotCity: | Play now |
Having been around since 1998, JackpotCity has been a popular mainstay in the online casino scene. Jackpot City is mostly known as a Microgaming casino, although over the years it has also added some games from Evolution Gaming and NetEnt as well.
In this JackpotCity review 2023, our team at Casino.Guide gives you the latest on what players in Canada can expect from this established veteran. We'll cover the games, the promotions, the cashout process and customer service for Canadian players.
Compared to many other online casinos, JackpotCity works with a smaller team of software providers. Nonetheless, the casino has all the different kinds of games covered.
JackpotCity Casino has also made sure to stay on top of the game with the latest technological changes, and has gone from a software download casino to a 100% instant play, mobile ready casino site. We have all the details for you in this JackpotCity review.
- Fast cashout
- Canadian phone support
- 24/7 Live Chat
- Relatively few software providers
- Must sign up to play for free
Jackpot City Payment Methods
Detailed Jackpot City Report
| Test Category | Score | Recommendation | More Details |
|---|---|---|---|
| Games | 81% | Good | JackpotCity Games |
| Bonus | 90% | Outstanding | JackpotCity Bonus |
| Website | 86% | Very good | JackpotCity Website |
| App | 82% | Good | JackpotCity App |
| Banking | 87% | Very good | JackpotCity Banking |
| Support | 92% | Outstanding | JackpotCity Support |
| Fairness | 89% | Very good | JackpotCity Fairness |
1.) Jackpot City Casino Games
The primary software provider at JackpotCity is Microgaming, with a select choice of NetEnt slots and additional games from Evolution Gaming in the live casino. This is not the largest team of providers we've seen at an online casino, however Microgaming is certainly one of the best developers in the industry.
NetEnt and Red Tiger games now available in Canada. Some popular NetEnt games include Twin Spin, Jack and the Beanstalk, Dracula and Starburst, while some popular Red Tiger games include Dragons Luck Stacks, Treasure Mine, Piggy Riches Megaways and much more.
They're prolific and known for first class productions whether it be slots or table games. It adds up to over 500 games at Jackpot City and there are always more added with new releases. That's more than enough to keep most players busy.
Game categories include:
- Slots
- Progressive Jackpots
- Table Games
- Live Dealers
- Video Poker
- Bingo
- Keno
Jackpot City Slots
Microgaming has made some of the most popular slots on the internet. From tried and tested games like Immortal Romance, to Cash of Kingdoms to the latest releases which in 2023 include Almighty Aztecs and the Wheel of Wishes progressive jackpot. The casino also has a fine selection of NetEnt slots so players can play those hit titles here too.
Whether it's an old school classic slot, or a video slot jam packed with special features, there's plenty of spinning options at Jackpot City, no matter your style.
Blackjack & Roulette at Jackpot City
One of the great things about JackpotCity Casino is that there are plenty of blackjack, roulette as well as Baccarat games you can play against software. This includes Classic Blackjack and European Roulette.
Whereas many casinos now mostly have their card and table games as live games, it's still sometimes nice to play against the computer. The advantage of course is that you can play these games for free in demo mode as long as you've signed up for a JackpotCity account.
Jackpot City Live Casino
Then of course there is the Jackpot City Live Casino. This is largely from the Evolution Gaming collection. That means in addition to the classics like Blackjack, Hold'em and so on, you will also get those funky live games like Dream Catcher and Deal or No Deal.
Back to TOCJackpot City Software Overview
2.) Jackpot City Casino Bonus
After a superb welcome bonus, Jackpot City players can count on custom made daily deals. It varies from free spins to reload bonuses, but there's always a little extra you can grab.
There is also a Bonus Wheel with more gifts in store. The 6 tier Loyalty Reward programme will also let you exchange your points for more Jackpot City bonuses.
3.) Jackpot City Website
JackpotCity Casino is an instant-play, HTML 5 casino site. While once upon a time, you had to download the software to play, this is no longer the case. In terms of technicalities, the site performed well. Load time was quick and the games played smoothly. The site design is standard and intuitive, and the dark purple theme gives it a luxurious night time theme. You will have to sign up for an account and login to see the full selection of games available at the casino.
4.) Jackpot City App
The JackpotCity mobile casino plays out of your phone or tablet's web browser. Since it's browser based, it works on iOS, Android and Windows. There's no app to download. Be wary of anything that calls itself the JackpotCity app on Google Play or the App Store. These are blatant scams.
Like the desktop casino, JackpotCity Mobile loads and plays smoothly. You get a solid choice of mobile slots and card and table games. The mobile live casino is sharp and brilliant, as always.
Back to TOC5.) Jackpot City Deposits and Withdrawals
Quick withdrawals are one of the highlights at JackpotCity. By quick, we mean the pending period on cashout is only 24 hours. That's faster than the average casino.
In terms of payment methods, Canadian players can use Interac, Instadebit, iDebit and Paysafe. There are no fees on deposits or withdrawals from Jackpot City.
Back to TOC6.) Jackpot City Customer Support
JackpotCity scores full points for its Canadian customer service. First of all, you get 24/7 Live Chat. No matter if you're an early bird or a night owl, you can speak to one of JackpotCity rep. There is also a toll free, JackpotCity phone number at 1-800-768-1946. Needless to say, email is also an option.
The quality of the Jackpot City customer service was excellent. The staff is knowledgeable and helpful. Our testing team was satisfied with the agents at JackpotCity Casino.
Back to TOC7.) Is Jackpot City Trustworthy?
Simply put, Jackpot City Casino is a casino you can trust. It's been around since 1998, and you just won't survive this long if you treat your players like crap. Other than the long history, JackpotCity also has some formal credentials. It is publicly audited and eCogra certified. The casino holds licences from both the Malta Gaming Authority and the Swedish Gambling Authority.
The Expert Roundup on Jackpot City Casino
JackpotCity Casino is an oldie but a goldie. This veteran works mostly with Microgaming as its software provider, although you will find an Evolution Gaming live casino along with a few select NetEnt slots. The site has come a long way since when it first went online in 1998, and nowadays JackpotCity is an HTML 5 casino that's always instant-play, whether it's on a desktop computer or on your mobile device.
Cashout is efficient with a quick 24 hour wait. 24/7 Live Chat and a toll free phone number are other highlights for Canadian players. Make sure you see why Jackpot City remains one of the most popular and trusted online casinos!
I've been working in the online casino landscape in Malta for more than 10 years and have seen how the industry works from customer service roles to the backend of the business. While I am lucky enough to call myself a native on the sunny island called Malta, I also enjoy travelling and have travelled across Canada! After wandering through the great white north, I have decided to share my knowledge and now work with Canadian players to compile accurate casino reviews to help players navigate through the hundreds of gaming sites online.
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