Dreamz Casino Review
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About Dreamz Casino | |
Licence: | MGA Malta |
Online since: | 2018 |
Welcome Bonus: | $1000 |
Visit Dreamz Casino: | Play now |
With a quiet pastel colour scheme, and lots of white space, it's clear that Dreamz casino is going for a relaxing theme. You know, the stuff dreams are made of, rather than the usual hyper style of online casinos vying for your attention and looking to get your adrenaline up.
This is a nice change of pace, and quite easy on the eyes. But the question is, does Dreamz perform in such a dreamy manner as well?
Well, in a nutshell, when it comes to games - in particular the number and types of options - this is indeed a marvellous site. With more than 3,000 titles from 70 providers, you will be rich for choice here. In addition to endless entertainment with tonnes of themes, there are games for every budget, big and small, and personal risk preferences.
The welcome bonus is even better than it appears, the 10% weekly cashback with no wagering requirement is incredible, and the loyalty rewards are a pleasant extra for those who earn them.
There were some problems admittedly with the customer support, which isn't as strong as other comparable online casinos. And the banking options are more limited than you might find in other top tier online casinos. But both of these work well within the accepted norm, and aren't a game changer. They're simply things to point out in this extensive Dreamz review.
- 10% weekly cash back bonus on slots (no wagering requirement)
- 3,000+ online casino games
- Full mobile compatibility
- Quick cash out
- Customer support not as quick and knowledgeable as they should be
- Limited banking options
Dreamz Casino Payment Options
Detailed Dreamz Casino Report
At Casino Guide we always get started by offering our readers an at-a-glance view - in this case of the Dreamz casino review - so you can get a quick, big picture sense of what type of performance you can expect.
In any event, how important each category is to you, is of course a matter of personal preference. So only you can judge that in turn.
Test Category | Score | Recommendation | More Details |
---|---|---|---|
Games | 95% | Excellent | Dreamz Games |
Live Casino | 97% | Excellent | Dreamz Live Casino |
Banking | 94% | Outstanding | Dreamz Banking |
Bonus | 95% | Excellent | Dreamz Bonus |
Website | 92% | Outstanding | Dreamz Website |
App | 94% | Outstanding | Dreamz App |
Support | 80% | Good | Dreamz Support |
Fairness | 91% | Outstanding | Dreamz Fairness |
1.) Dreamz Casino Games
To most members of the Casino.Guide team, playing at an online casino is primarily about the games. Yes, a strong welcome bonus and easy cash out terms are of course important. But it's really the thrill of the game that we're after. And as casino experts, we're looking for a couple of things in particular.
Dreamz casino, rest assured, performs exceptionally well on this front. There are over 3,000 online casino games, including a huge slots category, plenty of jackpot games, and a very strong live casino offering.
Admittedly the navigation in the casino lobby isn't the best, with only three tabs labelled 'Casino', 'Live Casino' and 'All Games' respectively. So it does take a bit of effort to find things beyond. But they are certainly there.
In addition, you can sort games by provider, with software being another strong point of Dreamz games. That is, there are currently around 70 developers powering Dreamz games making for a lot of excellent options in different styles. For those familiar with the online gambling industry leaders, you have providers like Microgaming, Play'n GO, NetEnt, and Yggdrasil in there. But there are also providers you may not yet know like Triple Edge Studios, Golden Rock Studios, Crazy Tooth, Probability Jones, and Gong Gaming Technologies in the mix.
Needless to say, they are also all mobile compatible. But we'll get into the details of mobile games specifically later on in the Dreamz mobile review.
Dreamz Software Overview
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Dreamz Online Slots
To members of our review team, it came as no surprise that the strongest part of Dreamz exceptional casino game offering is the online slots. That's what most players are primarily looking to play, after all. But in this case the options are exceptional.
With thousands of online slot games offered, there are plenty of spins for every player. That is games that appeal to individuals in a variety of different ways, including style and substance as much as budget.
To find the slots, just open the page labelled 'Casino' and begin to scroll down.
There you will find a lot of really interesting sub categories for slots such as the 'New Games' link which features in the site's own words "All new and shiny slots", or often our preferred starting point for review purposes, the 'Popular Games' tab.
Similarly, if your online slot choices are more about features than themes, then you can look under such sections as 'Wild Features', 'Sticky Wild Symbols', 'Bonus Bets', 'Cloning Reels', or 'Mystery Symbols' to help make your choice.
This way of selecting slots was definitely a highlight of the Dreamz experience. For some of our experts, it gave them a whole new perspective on some games they had already played. Really exceptional stuff as a whole.
Dreamz Jackpot Games
As mentioned above, there are only three tabs in the Dreamz casino lobby. And none are labelled jackpots or progressive games. This is an omission we would like to see rectified, as we know that many players are specifically after this category of games. And having instant access to jackpot games is something they've become used to and seek.
The other option is to scroll down the general games page until you get to the section labelled 'Game Features', and from there click to the 'Mega Jackpots' section. This is where you will find those progressive games with massive winning potential in the $1-million or more range.
Dreamz Table and Card Games
If we're starting to sound like a broken record here, that may not be far off of an assessment. But the reality is, there's no tab here to find the table or card games either. And again, that is not because such options do not exist.
Rather, and this is a matter of taste, Dreamz could use some improvement on the navigation front to make it easier to find such titles. True, this lacking could actually be by design, with the casino perhaps preferring to make the slots options more prevalent, as slots are undoubtedly the star of the game.
That is, there are dozens of options for playing online blackjack and online roulette at Dreamz as well as online baccarat, variations of online poker games, and more. And again, all of these games are from different software providers, which makes game play all the more interesting.
Dreamz originals
One category of games that we've started to come across more often recently in our casino reviews is original games. That perhaps could be because we've been reviewing a lot of crypto casinos as of late. And they're the type of establishments, it turns out, that are more likely to have originals.
Dreamz Sports Betting
Similarly, many online casinos have associated sports betting sites, which is something we also cover when relevant. Dreamz, however, at the moment is an online casino only. Which is fine, since many (players and experts alike) would say that one should focus on what they are best at, which in the Dreamz case is by far casino games. But again, worth pointing out.
Back to TOC2.) Dreamz Live Casino
As you may have noticed if you've read other Casino Guide reviews, we always evaluate the live casino experience separately. That's because as a team, we see the live casino while technically comprised of online games, as its own distinct category. And so does Dreamz casino, which has a separate section on the website dedicated entirely to live casino games.
Overall, there are hundreds of live games from which to choose, making it one of the stronger offerings on the market. In addition to live roulette, live blackjack, and live game shows, you will find games categorized under things like 'Baccarat Live', 'Pragmatic Play Live', and 'Beginners' Live Casino', which is ideal for those getting started.
The distinction of live games, by the way, is of course the interactive nature of the games, played with other players and conducted either with a dealer, croupier, or host – depending on the format.
3.) Dreamz Casino Banking
The most complicated part of assessing an online casino is the banking or cashier. Or admittedly it is for us, as in writing a casino review, we need to do all of the legwork to decipher the available payment methods, limits, and the likes. But that's why you're reading this Dreamz review right? So someone else can summarise it for you. So here it goes.
Dreamz, while international by nature, is fully localised to the Canadian market. That means once you create your Dreamz account, all banking functions, bonuses, and promotions will appear in Canadian dollars, and your account settings will be set to Canadian English -unless you opt for Canadian French that is.
The other question about Dreamz casino to address is one of payment methods. As we'll detail in a minute, while there are a good number of payment methods available to the Canadian market, not all of them will necessarily be available to you.
For example, when we created an account based in Toronto, we only saw Visa, MasterCard, and Interac for deposits and Visa, MasterCard, Interac, and bank transfers for withdrawals. In other words, the methods we're listing here are all potentially available in different areas across the country, but don't be alarmed or dismayed if you don't see them all. It's a location based thing, not personal.
All Accepted Payment Methods at Dreamz
Paying in/out | Duration Paying in/out | Minimum Paying in/out | Maximum Paying in/out | |
---|---|---|---|---|
![]() ![]() | / | Instant / 3-4 business days | ||
![]() ![]() | / | Instant / Up to an hour | ||
![]() ![]() | / | Instant / Up to an hour | ||
![]() ![]() | / | Instant / Up to an hour | ||
![]() ![]() | / | Instant / Up to an hour | ||
![]() ![]() | / | Instant / Up to an hour | ||
![]() ![]() | / | NA / 3-4 business days |
* Again, it is important to take this chart with a grain of salt. In some locations, you may only be able to transact in one direction with a certain payment method, while in others it may work both ways or not at all. The best way is to look in your Dreamz wallet to see the specific options for your locale, as all payment methods available will always listed there.
Making a Deposit at Dreamz
Once you've created a Dreamz account, you will have access to free games. But if you want to gamble, you'll need to start the banking process. And that begins with a deposit.
The casino cashier is easy enough to find, marked by a green bubble in the top right corner of your screen with the word 'Deposit'.
When you click on this button, your casino wallet will automatically open up on the deposit function, and you will see all of the payment options available to you.
So making a Dreamz deposit goes like this:
- Step 1: Click on the 'Deposit' button from any page of the Dreamz website.
- Step 2: Choose your payment method from the list provided.
- Step 3: Enter the amount you'd like to deposit.
- Step 4: Follow any onscreen prompts that appear. Don't worry, they're clear and intuitive.
- Step 5: Submit to complete the transaction.
Just note, in the steps we just listed, if you are making a deposit with a credit card, the name on the card must be the same as the name you used on signing up for an amount. There will be a validation process through a series prompts before you choose the amount you want to deposit.
Deposit Limits and Times
When it comes to deposit limits at Dreamz, it's pretty easy to keep track. All payment methods have a minimum $20 deposit - a very common, almost universal requirement at online casinos. That is with the odd exception, like Interac, that in most locations requires a $30 minimum deposit.
The most you can deposit at a time depends on which payment method you are using. With Interac, for example, it is $3000 which is a reasonably high sum, though for the rest it is $10,000.
As for expected deposit timeframes, as you'd imagine, they're instant. Or with a minute or two lag at most, which is the same thing.
Dreamz Casino Withdrawal Process
Just like deposits, Dreamz withdrawals are easy.
- Step 1: Click on the 'Deposit' button from any page of the Dreamz website - it leads to your wallet.
- Step 2: Select the 'Withdraw' tab.
- Step 3: Choose the payment method you'd like to use from the list provided.
- Step 4: Enter the amount you'd like to withdraw.
- Step 5: Follow any onscreen prompts that appear.
- Step 6: Submit to complete the transaction.
If reading that seemed like a déjà vu, you are pretty much correct. Deposits and withdrawals operate in the exact same manner.
Withdrawal Limits and Times
The question of Dreamz withdrawal limits is a bit complicated. Officially, onsite, the limits are listed as up to $7,500 per week and $15,000 per month, though you can get a higher limit depending on your VIP status.
The one thing that is more clear, regardless of who you are, is that the minimum withdrawal allowed is $20.
In terms of timing, Dreamz processes withdrawals very quickly and does everything in its power to get your cash back to you as soon as possible. There may, however, be a delay of up to three or four days, depending on the payment method you're using and its own internal processes.
How Easy Is it to Withdraw Winnings at Dreamz?
All and all, this means that it is as easy as you would expect from a reliable online casino to make withdrawals from Dreamz. While the limits aren't the highest we've seen, they are certainly within the realm of fair. And there are processes in place to help you get around these limits if needed.
Can I Withdraw Money from Dreamz without Account Verification?
Just remember, you will of course need to verify your identity first, before you are able to complete your first withdrawal.
Dreamz Banking Fees
As for banking fees, heck no there are none of those at Dreamz. The only time we really come across casino fees these days, to be honest, is at crypto casinos. And frankly, we haven't seen banking fees at a fiat casino in ages.
4.) Dreamz Casino Welcome Bonus
Alrighty, moving right along it's time to discuss the welcome bonus.
The welcome bonus advertised on the Dreamz casino website is 100% up to $100. Yet as various members of our review team can attest, when they went to make their first deposit, they actually saw it valued at 100% up to $1,000, which you can imagine got us quite excited thinking perhaps this was our lucky day.
When we asked customer support about this, they seemed rather surprised as well and asked for a screenshot to see what's up. But before we got a chance, the relevant parties actually got verification direct to their inboxes, with an email inviting them to claim no less than a 100% up to $1,000 welcome bonus!
That means if you are feeling lucky and ready to commit, you could go for the max and deposit $1,000, in order to get started with a full $2,000 in your Dreamz account. If you'd like to start things off a little slower, of course, you could even go with the minimum first deposit of $20 and get gambling at Dreamz with an initial $40 bankroll. Either way, it's twice as much money!
Basically, it works like this. Make sure to click the box when prompted to activate your welcome bonus when you go to make your first deposit. Since it's an opt-in offer, you won't get it otherwise.
Once you double your money by claiming it, all you have to do is wager the bonus part 40X in order to clear it.
Other Dreamz Bonuses and Promotions
While the Dreamz welcome offer is nothing short of superb - and we've seen a lot of welcome bonuses to make that distinction - there is another Dreamz bonus that in our eyes is just as good. And that is the weekly 10% cashback bonus.
Yes, you read that correctly. You automatically get 10% cashback on any slots losses you may endure, every single week. No invitation required and absolutely no wagering requirements attached. As in none!
Each and every Thursday the casino calculates your losses, and if you've lost as little as $1, you will get 10% cash back. Even better, is that this weekly bonus has no maximum limit. So no matter how much you might lose, there's always a little silver lining there.
Of course, you would rather not be eligible for this bonus, and winning cash instead. But not every week is lucky, and for those weeks when you're down a few bucks, factoring in the fun you hopefully had gambling, this is pretty good compensation.
If that wasn't enough, Dreamz also regularly sends you other offers, including match bonuses and free spins. These are personalised offers, mind you, so we can't tell you exactly what you'll be getting. But we would advise that you register your Dreamz account with an email address you actually check and a valid mobile phone number, so you don't miss out.
Furthermore, Dreamz also has a loyalty program. To see your standing, click on the 'My valuables' button in the upper right corner, right next to the 'Deposit' button. Like any loyalty club, you basically collect points as you play, or in this case what Dreamz calls valuables, which give you the chance of winning rewards.
For those interested in tournament promotions, Dreamz regularly runs things like the Pragmatic Play Drops & Wins slots leaderboard race with $800,000 in monthly prizes, and the Drops & Wins live casino tournament, also with a monthly $800,000 prize purse.
Back to TOC5.) Dreamz Casino Website
Okay, so now the next question is - what do we think about the Dreamz casino interface?
If Dreamz looks and feels a bit familiar, it's possible that's true as it's owned and operated by N1 Interactive Ltd. which has other popular online casinos like Winny casino in its repertoire. There are some small differences of course in terms of layout, design and offers, but the overall experience is quite similar. But that's really an aside. So now about Dreamz itself.
As a whole the website is quite sparse, which for some might be a welcome relief from the often chaotic casino graphics. Admittedly, however, we would like to see a stronger navigation system, with links to sections like an 'About Dreamz' or 'Dreamz FAQ' lacking and missed by some.
But for what does exist we can say that the links all work, and are found more or less where you would expect them to be. The games work well too. And all of the casino's elements are completely compatible with any browser.
What About Access in Other Countries Like Dreamz USA?
6.) Dreamz Mobile Casino App
That means there is no native Dreamz app to download to your smartphone or tablet. There is simply the Dreamz website to browse to from any mobile device. So if you use an Android phone or an iOS operating system, you are good to go. Dreamz is inherently compatible with pretty much any cell phone or tablet you can think of from any decent brand. So you should have no issue there.
In fact, some prefer Dreamz mobile. This website, after all, was programmed with a mobile experience first mentality. So not surprisingly, some players actually like how it looks and feels on mobile better. But that's a matter of preference. The really important thing to know is that all Dreamz games are mobile, including thousands of mobile slots as well as the full live casino offering, making Dreamz a great option for gambling on the go.
Back to TOC7.) Dreamz Customer Support
Now as we venture into the realm of customer support, we're entering tricky waters.
While it is true that Dreamz support is 24/7, and it is staffed by real people, and they do speak (or more accurately type) English, we have a few things to say. But first things first.
How to Get in Touch with the Dreamz Support Team
[email protected] | |
Live chat | Yes |
Phone | No |
Web form | No |
FAQ page | No |
So here's the thing, and we're sorry to have to report this, but Dreamz casino support is adequate at best.
Also, and again we're sorry this is the case, but the Dreamz support team members simply didn't seem knowledgeable enough about the ins and outs of the casino. And we're not even talking about complicated stuff here. Like basic questions along the lines of why we only saw some of the Canadian payment methods listed in the website's footer as options on different accounts, or what is the most we could withdraw at once, or why we were seeing a $1,000 first deposit bonus rather than $100. Whatever the question, unfortunately we always had to wait longer than expected to get an answer, which in most cases wasn't detailed enough to put the matter to rest. And so we'd have to ask another question and patiently wait some more.
Anyhow, while there is a decent effort going on at Dreamz, we'd really recommend they improve training for the support team because it was a bit frustrating. And since the site doesn't have an FAQ section, so we could circumvent the need to ask, it was made perhaps a little worse. In other words, a tip to y'all at Dreamz if you're reading - please put together an FAQ promptly!
Dreamz on Social Media
As for Dreamz on social media - which some players like to turn to for updates and questions as well - Dreamz does not have any active accounts So while you will find links to the Dreamz Facebook page, Dreamz Twitter account, Dreamz Instagram, and even the Dreamz YouTube channel in the site footer, none of these have been updated in ages. In fact, the casino has all of one Tweet, and posts a promotion on Facebook maybe once or twice a year. In other words, we wouldn't recommend social media as a communication let alone a support channel in this case.
Back to TOC8.) Dreamz Safety and Fairness
Okay, but what about safety and fairness you ask? Well, we can tell you, Dreamz does both of these well.
First of all, the casino is licensed and regulated by the Malta Gaming Authority. All of its games use a random number generator (RNG) to ensure fair results for each game. And there is a clear privacy policy in place.
Additionally, the site prominently displays numerous safety certificates, attesting to its commitment to safer gambling and accountability. Plus, from the time you sign up, Dreamz encourages you to explore the many gambling control tools that it has in place to help you limit the amount of time and/or money you spend onsite.
The Expert Roundup on Dreamz Casino
All that considered, it's now time to give our final opinion on Dreamz casino.
The welcome bonus is also one of the best we've come across, and we can't rave enough about the unlimited weekly 10% cashback offer on slots. Just superior stuff.
On the other hand, the customer support undoubtedly needs some brushing up. However, since this is more of a side issue than central to the core experience, it can be overlooked.
As such, if you are someone who really appreciates good gaming, and can recognize the differences in such, Dreamz undoubtedly will be an excellent fit.
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