Betway Casino Review

About Betway
Licence:	MGA Malta
Online since:	2006
Welcome Bonus:	$1,000
Visit Betway:	Play now

Better known for its sportsbook, Betway actually also has a slew of casino games on offer. More experienced players may know Betway as largely a Microgaming casino but over the years they have added games from other software providers so that players can get all the latest and greatest under the Betway roof.

Our experts at Casino.Guide tested Betway Casino through and through, examining the casino in detail to deliver this Betway review 2023 for our readers.

If you're short on time and just want to jump right in, here's our test team's main takeaway: Betway Casino is a decent choice for players in Canada. There's a good mix of games including a brilliant live casino and enough promotions.

Customer support channels include 24/7 Live Chat and a toll free phone number.  Banking comes with plenty of Canadian friendly payment methods, although cashout time is rather average. Extra points for sports betting as well as for its esports offerings.

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Betway Payment Methods

Detailed Betway Report

Betway is one of the more established online casinos, having been around since 2005. It is a comprehensive site that offers both casino games as well as sportsbetting, and the Betway Group is a sponsor of the West Ham United Football Club. The casino is registered in Malta, and holds licences from Malta, the UK and Sweden.

Test Category	Score	Recommendation	More Details
Games	91%	Outstanding	Betway Games
Live Casino	90%	Outstanding	Betway Live Casino
Bonus	90%	Outstanding	Betway Bonus
Website	90%	Outstanding	Betway Website
App	91%	Outstanding	Betway App
Banking	87%	Very good	Betway Banking
Support	82%	Good	Betway Support
Fairness	90%	Outstanding	Betway Fairness

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1.) Betway Casino Games

Betway is mostly famous for its sportsbook. However, it also has a more than decent online casino with a solid choice of games. You'll find a good choice of slots, card and table games, video pokers, and a live casino.

Betway Game categories include:

• Slots
• Classic Slots
• Progressive Jackpots
• Card Games
• Table Games
• Video Poker
• Live Casino
• Scratchcards
• Keno

Our veteran players on the Casino.Guide testing team also noted that while Betway is mostly known for being a Microgaming casino, it has also added NetEnt, IGT and NextGen titles to its collection, plus slots from a select up and coming developers. The casino counts around 1,000 games today. Our Betway Casino 2023 review will give you the latest scoop on what's on offer for Canadian players.

Betway Casino Software Overview

Betway Casino Slots

Betway slots are abundant. The casino does have a reputation of being a Microgaming casino, but that doesn't mean your choices are limited. This is after all one of the leading software providers in the industry and its output is no less than prolific.

The casino has also added numerous NetEnt slots, IGT and NextGent games to its collection. You have the classics like Immortal Romance, Dead or Alive 2, Da Vinci Diamonds, along with newer releases like the Narcos slot and Alaskan Fishing.

Microgaming has been partnering up with young developers to deliver some exciting new reels. Our players really enjoyed Age of Conquest, a new slot from Neon Valley Studios in partnership with Microgaming. The game is set in a magical valley where you can be either a sorceress or a knight, and it's full of bonus features like Wild Reels, Stacked Symbols and Free Spins. Head over to the Betway Vegas section and you'll find these hot new games here.

If you like things old school, check out the Retro Slots tab in Vegas. There are lots of old school, classic slots like Couch Potato, Break da Bank and Belissimo here.

Betway Casino Jackpots

Progressive jackpots come largely from Microgaming. Other than the usual Mega Moolah, there are a bunch of new jackpot games like What a Hoot. Lara Croft Tomb Raider is also now available as a jackpot. You will see that there are some "Must Win Jackpots". These are scheduled to drop soon. If you're looking for your big fortune, you might want to give these a few spins.

If history is anything to go by, the world record for the largest jackpot payout was set at Betway Casino back in 2015. Those of you who've been around might remember a British soldier walking away with a £13 million win from Mega Moolah.

Our tip: Betway Casino has lots of great new video slots in the Vegas section. Make sure you check it out!

Our editor's favourite games at a glance

• Age of Conquest
• Da Vinci Diamonds
• Sarati Real Roulette
• Bollywood Blackjack

Betway Table and Card Games

If you prefer to play against the computer, Betway Casino also has card and table games you can play against software. Blackjack alone comes in several variations, including Atlantic City Gold Series Multi-hand and Vegas Single Deck. Unlike the live casino games, you can play these games for free in practice mode once you've signed up for a Betway account.

Video Poker

Video poker fans often feel left out, but that's not the case at Betway Casino. There's a solid choice here. Whether it's Jacks or Better, Deuces Wild, or some slightly off the beaten track variations like Double Double Bonus Poker, Betway has you guys covered.

Betway Sports

Although this is technically a Betway Casino review, it would simply be wrong to not mention the Betway sportsbook. This is after all, what made Betway famous. Although Betway is most famous in Europe, punters in Canada will of course find the NHL here. You get all the major sports at Betway, whether it's hockey, basketball or soccer. The In-Play live betting section also has some pretty good odds.

Betway eSports

For those of you on the cutting edge of video gaming and esports betting, you can also place your bet on your favourite leagues here. Call of Duty, CS:GO, and Dota 2 are just a few of the scenes here. Betway sponsors Ninjas in Pyjamas, BIG, and several other orgs, staying on top of all the tournaments. You'll find some of the best esports odds here.

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2.) Betway Live Casino

Our testers loved the Betway Live Casino. Other than the awesome games from Evolution Gaming, you also have Live Dealer games from NetEnt and Microgaming. The Microgaming live dealer games are particularly refreshing. They just released a series of live roulette games with some gorgeous croupiers set in elegantly exclusive studios.

Choose between Sarati, Holly, Bailey and more. It has the perfect touch of Hollywood glamour and you will feel like a VIP in these games. These Real Roulette games are of the European version and bets start at just $0.25 and go up to $125. Whether you're a budget player or a high roller, you can get a first class live gaming experience.

You can always go in for something funkier from Evolution. Other than the game shows like Deal or No Deal, Evolution has just added Bollywood Blackjack. It adds a spicy groove to the classic card game.

Of course, there are also other live card and table games like Ultimate Texas Hold'em, Baccarat, Sic Bo and Three Card Poker too.

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3.) Betway Casino Bonus

Our experts at Casino.Guide will break down the Betway Casino Canada Welcome Bonus offer here. There is also a welcome bonus for Betway Sports and eSports, but this Betway review will largely focus on the promotions available at the casino.

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This Betway Casino Welcome Bonus package for players in Canada adds up to a total of $1,000 over 3 deposits. Betway lists other welcome bonus offers for its Live Casino and its Vegas section as well, but the offer is the same.

The great thing about this welcome offer is that you get 100% bonuses on all 3 deposits. Compared to other online casino offers that lower their matching bonus rates after your initial deposit, you get a lot more bang for your buck here.

There is no need to rush into depositing a large amount on the very first round just because that's the only 100% bonus you're getting. With the Betway Bonus package, you can take your time and only make a big deposit once you feel Betway is where you want to play.

The wagering requirement to the Betway Welcome Bonus is on the high side at 50x. However, this is the requirement for the new player's offer only. After the welcome bonus, the regular casino bonuses have wagering requirements of just 30x. It's also worth mentioning that any wins from progressive jackpots will be credited to your cash balance immediately. That means you won't have to deal with wagering requirements in the case of winning a jackpot. If you like progressive games, then this one is really for you.

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Gaming Contributions to the Betway Casino Bonus

If you're keen to meet the wagering requirements, then you should really be playing slots and instant games. These contribute 100% to the wagering requirement. Card and table games contribute between 0 and 8%. Sports betting won't contribute at all in the welcome bonus, but they do for bonuses for returning players.

The exception to the wagering requirement is winnings from progressive jackpots. These will be credited directly to your cash balance and not your bonus balance, meaning you can withdraw progressive winnings immediately.

Our tip is to try out some of those progressive jackpot games with some of that bonus cash.

Gaming contributions at a glance:

• Betway Sports Welcome Bonus: Betway Sportsbook also has a Welcome Bonus. Canadian punters can count on a 100% up to 200% bonus with their first deposit. The minimum deposit to claim this offer is just $10. Opt-in is required.
• Betway eSports Welcome Bonus: For those of you who are into the blazing world of eSports, you can also claim a welcome bonus when you sign up at Betway eSports. Cash in on a 100% bonus up to $200, with just a minimum of $10 to qualify.

At Betway Casino you can find a lot of interesting promotions.MoreLess

Other Promotions at Betway Casino

After the welcome bonus, returning players at Betway Casino can look forward to a regular offers and promos. This includes:

• Slots Rewards Club: Collect free spins as well as a bite out of the weekly $20k cash prize pool.
• Live Rewards Club: Earn free spins, bonuses and cash prizes when you play at the live casino.
• Blackjack Cash Prizes: Get a suited 7 and you will enjoy an extra cash prize from the house on top of your win.
• Game of the Week: Earn double the loyalty points when you play the featured game. In addition to popular slots, Betway often features live dealer games in this weekly special.

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4.) Betway Casino Website

It's slick, smooth and it performs well. The design of the site is intuitive and it's easy to find your way around Betway's many offerings. We have no complaints on the Betway Casino web site here. It's fully instant-play with no downloads necessary. Our testers experienced no lag time in their game play, and everything loaded super fast. It is of course also mobile ready.

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5.) Betway Casino App

Betway is a well-established casino in Europe and Canadian players also have access to this top notch gaming experience. It is especially known for sports betting, but the slots and casino games at Betway are no less than the best.

Recently upgraded in both the instant play Betway mobile casino and a family of four distinct Betway apps for iOS and Android, the new and improved presence will not disappoint, regardless of which version you choose. An impressive cutting edge suite of gaming experiences awaits!

The Casino.Guide team has taken the Betway Mobile Casino and the 4 Betway apps - sports, esports, live & real, and casino – through their paces. If you take the app route, you'll need to download each individually. The graphics are bold and minimalistic. The typography and graphics pop.

Navigation has been greatly improved. While Betway does offer downloadable betting apps they're not emphasized on the website. Chances are you won't miss then: after you sign up and deposit, the mobile casino site delivers the goods for players on the go.

Betway App: Advantages and Disadvantages

The big advantage of playing in the Betway mobile casino site is that it is browser-based and instant-play. Everything is in one place, arranged in a friendly two level menu. On the top level there is sports, casino, live & real, vegas, and promotions. One of the striking things here is the priority accorded to sports betting. But scratch a little deeper, and there's plenty of casino action as well. There's no "free play" option until you sign up. The signup process is painless, though.

You won't be disappointed by the mobile slot selection. Some of the best offerings of two provider powerhouses - Microgaming and NetEnt - are well represented, along with offerings from a smattering of other gaming providers.

You'll find an excellent sampling of slots, including jackpot standouts like Mega Moolah, Tomb Raider, Agent Jane Blonde, and new 'pot on the block WhataHoot. Perennial favourites like Starburst Touch and Arena of Gold are at your fingertips along with flashy newcomers like Playboy Fortunes, Diamond Inferno and Banana Drop.

There are also plenty of standard casino games as well. A broad selection of mobile blackjack poker and baccarat titles await.

The Betway mobile live casino features live games from Microgaming, Evolution and NetEnt. You'll definitely enjoy the feel of the new Live & Real section. There you'll find live video feeds of hostesses, dealers, and croupiers. The talent is professional, pleasant, and universally good looking, while the betting action will keep you engaged.

Even if your balance doesn't suffice to enter a game, or if you prefer to watch before playing to familiarise yourself with the pace of the play, you can be a fly on the wall and view and hear the games in progress. If you have the funds, but prefer to lurk, you can "bet behind" other players.

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6.) Deposits and Withdrawals at Betway

How easy is it for players in Canada to deposit and withdraw at Betway Casino? Our experts at Casino.Guide will talk about the payment methods you can use to fund your Betway Canada account and also discuss the process and the time you should expect to wait when the time comes to cash out.

Long story short, banking at Betway Canada is pretty standard. You can use several payments for deposits, including Interac, Paysafe, Instadebit, iDebit, credit cards and Ecopayz. Withdrawal times vary with your payment method but the pending period can take up to 72 hours.

All Accepted Payment Methods at Betway Casino

Betway Casino Deposit Methods

Loading funds into your Betway Casino account is pretty easy. Payment methods accepted here are Interac, Paysafe, Instadebit, iDebit, Visa, Mastercard, Ecopayz and Neosurf. You can also opt for an electronic Check, aka an e-check, but between e-checks and Interac, Interac will probably be the more convenient option for most Canadian players.

Deposits are largely instant, although it may sometimes take 10 to 15 minutes for the balance to show up on your account. For the moment, Betway does not take Apple Pay for mobile deposits; however, you can use the MuchBetter app that works for both iOS and Android.

Betway Casino Deposit Limit and Fees

Betway Casino is friendly to players with all sorts of budgets and has set its minimum deposit at $10, although if you want to claim the welcome bonus it's $20. There is no limit on the upper end, but you can always set your own daily, weekly or monthly limits. There are no deposit fees charged by Betway, although some payment methods may charge a small service fee.

Betway Casino Cashout Time, Withdrawal Limits and Fees

The pending period for withdrawals at Betway Casino can go up to 72 hours, although sometimes it goes a bit quicker. As with other online casinos, when exactly you get your cash will depend on your payment.

If you are cashing out to an e-wallet like ecoPayz, once your cashout request has been processed, you can see the money on your end within 2 to 24 hours. If you are not with TD or one of the other banks that won't accept casino payments and do decide to cash out to your bank account, then it would take another 2 to 3 days.

The minimum amount for withdrawals is $10. As with deposits, Betway does not charge any fees on cashout, although some payment methods may charge a small service fee.

Betway Casino Banking Process – a run-through:

Account Verification for First Withdrawal

All legit online casinos need to verify the player's identity before the first pay out. You will need to supply some documents, including a government issued photo ID and a proof of address. The documents required are listed in the Betway site. On the desktop casino site, towards the bottom right corner of the screen, you will see a link to upload your documents.

On the Betway app, you'll find it towards the bottom. To make things even easier, you will also receive a link via an email or SMS from the casino to verify your account. The verification process can take up to 24 hours.

What you need for verifying your Betway Account:

• valid government issued photo ID
• proof of address
• upload it to your Betway Account or send it via email to customer service team
• link via email or SMS from the casino

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7.) Betway Customer Support

Don't be carried away by flashy graphics and entertainment value. Ultimately, gaming is serious big business concerning your money. So it's key to consider a casino's support and to be satisfied. After our research, here's the bottom line: the Casino.Guide testing team conclude that Betway Casino provides adequate support for Canadian players, but there is room for improvement.

In this Betway Canada review, we will focus on the casino's customer service channels available to players in Canada.

There is a 24/7 Live Chat, which means that Canadian players can reach out to a Betway agent at all hours of the day. There is also a toll free phone number if you prefer that. Additionally, the casino offers an extensive collection of FAQs. It is well structured with a comprehensive Help Centre that has illustrative videos to demonstrate how things work.

Email	[email protected]
Live Chat	24/7
Canadian phone number:	1-877-811-2604
Social Media	Twitter, Facebook

While the Betway 24/7 Live Chat is certainly appreciated, our testers were a bit frustrated by the process.

When you click Contact Us in an online casino, you  expect to see a list of emails, live chat, or even Twitter. Think again. You get instructions about how to get the "contact us" information:

• They begin with a rationalisation. "We've answered the most common queries on our help page, so there's a good chance you'll find the information you need. Even if you're not up for a read-we've got you covered with an extensive range of how-to videos." Then, they continue: "If the information isn't helpful enough to solve your problem, tell us by selecting "No" to the question of whether the "article" was helpful". OK, Just Say no.
• After you answer "No" you get this: "Thank you for your feedback.  Click here to contact us." After you click, you are warned that live chat is the only way to contact Betway.
• You are given a choice of a chat about "general" topics or about "withdrawal". There is a link in case you forgot your username or password. There's a link to Corporate. Why couldn't this information appear on the screen when you click "Contact Us"? You'll need to ask Betway.
• Sure enough, as promised, after you make your chat choice of general vs withdrawal, a chat interface finally pops up.
• The Live Chat does indeed come up after a few seconds, reliably.

We tried this process repeatedly: support is responsive, but the whole process to reach the chat and its little interface is rather cumbersome.

Players usually contact support when trying to withdraw, when patience may be low, stakes are high, and nerves are frayed. In one instance, our agent was unable to visit a link from the site our tester sent, showing us that after login we were in the sports subdomain. The agent directed us to click the Casino link. We did, and then the chat box disappeared. This might be an isolated incident, but it was frustrating nonetheless.

To sum it up: Betway Live Chat is, by the casino's own admission, the only way to get real human support, reached by a tortuous route of scrolls and clicks. And once there, the customer service agent may not always able to do the things that customer service agents usually do.

True, it's better than nothing. The advantage of chat is that there's a written record. Select all and copy to your clipboard in case things go south.

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On the bright side of things, Betway is one of the few online casinos that has Canadian phone support. The Betway toll free number is 1-877-811-2604. The support agents here were sufficiently helpful.

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Betway can also be found on Facebook and Twitter. Betway on Twitter is largely focused on UK football and sports, while the Facebook page has not been very active lately. Best to stick with the traditional support channels.

You can contact the Betway customer support via Live Chat, or check the Help Centre.MoreLess

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8.) Is Betway Fair & Secure?

Betway has been around since 2005 and has licences from the Malta Gaming Authority, the UK Gambling Commission and the Swedish Gaming Authority. The casino is publicly audited by eCogra to ensure fairness. All the credentials for a fair casino are here.

The Expert Roundup on Betway Casino

Betway Casino has a lot to offer in terms of a smooth gaming experience. You have a lot of games here, covering both slots and table games extensively. Our team especially appreciated the Live Casino, which has some luxurious live dealer games from Microgaming in addition to other offerings by NetEnt and Evolution.

The cash out time could be a bit faster, but where things fell short for us is the way Betway customer support is designed. You have to go through the FAQs in the Help Center before you can reach one of the Live Chat agents. This is annoying, but in the end it's a relatively minor blip that the casino can easily fix.

On the bright side of things, the Live Chat is 24/7 so there are no strange hours to deal with. There is also a Betway Canada toll free number if you want to talk.

Sports and eSports fans will also like the betting options available through their Betway account. All in all, while customer service could improve, Betway Casino is not a bad choice for players in Canada.

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