Betsafe Casino Review

Vienne-GarciaVienne Garcia
8 min read
About Betsafe
Licence:MGA Malta,
UK Gambling Commission
Online since:2006
Welcome Bonus:$1,000
Free Spins:50
Visit Betsafe:Play now

Betsafe Casino is one of the leading online casinos in Europe. Players in Canada have also been enjoying this premium gaming institution. With games from a whole slew of top game developers like NetEnt, Microgaming, Evolution, Yggdrasil, Play 'n Go and many more, you have more than enough games to choose from.

Slots, jackpots, table games, live dealers are well represented here. The site is a cool, slick theme that's well organised and technically perfect. Banking is also pretty efficient and we only hear positive experiences from players.

We were also impressed with the Betsafe Canada customer service team. In addition to 24/7 live chat, they also have a call back service with very fast response times. In fact, Betsafe Customer Service is so amazing that their team has won Customer Service of the Year award four years in a row.

Betsafe also has a famed sportsbook that you can access with the same login. However, our Betsafe Casino review will focus on the casino experience.

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  • 1700+ games to choose from
  • Fast payout time
  • Excellent customer service
  • A few games not available in mobile casino
  • Does not accept Apple Pay


Betsafe Payment Methods

Deposit via:Withdrawal via:

Detailed Betsafe Report

Highlights at Betsafe Casino includes an impressive choice of games and exceptional customer support for players in Canada. It has an excellent reputation among players for being a secure and fair casino.

Test CategoryScoreRecommendationMore Details
Games94%OutstandingBetfsafe Games
Live Games93%OutstandingLive Games
Bonus95%ExcellentBetfsafe Bonus
Website91%OutstandingBetsafe Website
App92%OutstandingBetsafe App
Banking95%ExcellentBetsafe Banking
Support91%OutstandingBetsafe Support
Fairness93%OutstandingBetsafe Fairness

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1.) Betfsafe Casino Games

One of the reasons why people love Betsafe is the variety of games you can find here. NetEnt titles dominate, but you will find plenty of other games from other developers. Microgaming, Evolution, Red Tiger, Yggdrasil, Pragmatic Play, Leander Games, Eyecon and many more. There are countless video slots of every theme you can dream of, along with an elegant Live Casino with both classic table games like Blackjack and Roulette, and innovative live game shows like Deal or No Deal.

Betsafe Software Overview



Betsafe slots include just about everything imaginable. With more than 1700 Betsafe games, it's hard not to. Yggdrasil's Vikings Go to Hell is one of our favourites. It's a gorgeously animated slot stacked with tons of special features like free spins and treasure chests. Then there is a whole slew of Megaways games like Bonanza, Extra Chili and White Rabbit if you enjoy the hundreds of thousands of ways to win.

You'll also find plenty of NetEnt and Microgaming slots like Archangels: Salvation and 108 Heroes. There are also Betsafe exclusive slots like Diamond Jack and Trolls Bridge 2 that are worth at least a few spins. New releases are also prominently featured. When we went there to write this review, titles included Treasure Heroes and Leprechuan Magic.



With more than 130 jackpot slots, Betsafe Casino will have lots in store for more ambitious players. You have those famous millionaire makers like Hall of Gods and Mega Moolah. While these pay out in astronomical amounts, it can sometimes take weeks if not months before one lucky player manages to snag the loot.

Betsafe Jackpot games

If you're looking for something a bit easier, then Betsafe has a bunch of Daily Drop Jackpots for you. As the name suggests, these pay out every single day, guaranteed. The Daily Drops had prizes worth around $45k when we checked. Sure, that's not a million, but we would still say that's still a pretty life changing amount! There is even an Hourly Drop jackpot, which is usually around a couple of thousand.

Table Games

black-jack-64x64.pngBetsafe Casino has several table games that you can play against software. This includes several versions of Blackjack like Single Deck and 5 Hand Blackjack. Roulette games include French and European Roulette, and you'll also find Baccarat and Casino Hold'em. These are all excellent for warming up before heading over to the Live Casino where you will find even more options.

Betsafe Sports Offerings

basketball-64x64.pngWhile our Betsafe review is focused on the casino, we do want to mention that BetSafe has put together a slick portfolio for sport fans, whatever their favourite game. The dashboard is well-laid out, with clear schedules of in-progress and upcoming matches. There are plenty of analytics and history to guide your choices.

The Horseracing section is one of the best we've come across, with the current day's racecards and plenty of stats presented beautifully to help you can pick your winners.

Betsafe Horseracing

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2.) Betsafe Live Games

The Betsafe Live Casino counts around 50 games, with most of them coming from Evolution Gaming and NetEnt. With so many tables, you can jump into a game anytime. You never have to wait around. Choose from table games of every style and taste. Blackjack and roulette come in a myriad of options, and you'll also get a good selection of live poker and baccarat.

Betsafe Live Casino

For those of us who are looking for something more casual, the live game shows from Evolution Gaming are easy to get into without having to know rules and strategies. Lightning Dice is epic. The game is set in an extravagant studio with your wins and all you have to do is guess what the 3 dice will add up to as the tumble down the maze. It also comes with flashes of random multipliers that can go up to a whopping 1,000x.

Live games start at just $0.20 a game. High rollers are also well catered to and there are tables with bet limits up to $20,000.

With the exception of jackpot and live casino games, you can play most of Betsafe games for free in practice mode.

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3.) Betfsafe Casino Bonus

giftbox iconBetsafe Canada has a 100% up to $1,000 bonus plus 50 free spins, cut out especially for new Canadian players. The spins are for Sisters Of Oz: Wow Pot! and the general terms and conditions to the bonus are within industry standards. You can read all the details in our Betsafe Casino Bonus review, but in short, deposit $20 or more and the deal is yours.


Bonus Amount

  • banknote icon1st deposit: 100% up to $1,000 and 50 Free Spins on Sisters Of Oz: Wow Pot!
  • Only your first deposit will qualify for the offer.


  • Minimum deposit required: $20
  • Wagering requirement: 30x for bonus within 14 days;  35x times within 3 days for free spins
  • Deposits made via Skrill or Neteller do not qualify for this deposit.

The Betsafe Casino Welcome Bonus is more or less in line with the industry norms in terms of the rate and terms. It's pretty fair. There are a few details you may want to pay attention to especially if you are aiming to cash out your bonus winnings at some point.

When you are playing with the bonus cash, you will be capped at $0.50 per bet line on slot games, and a $8 per game round. That's all pretty good from a slot player's perspective and you'll have a lot of flexibility to play with. There are a couple of slots like Blood Suckers and Castle Builder that are excluded from the bonus. The list of these slots are pretty short though and you can find it on the casino's promotion page.

info iconThe Betsafe bonus has a 30x wagering requirement. This wagering requirement is in line with industry norms but you will still have to do put down a bit of real money bets before you can cash out. You have 14 days to meet this requirement, so if you will have to play fast and hard if you want those winnings.

Not all games will contribute to this requirement:

  • Slots will at 100%, so that's easy if you like to spin reels
  • All Live Casino games: 15% – Except Dream Catcher: 50%
  • All Roulette (except Live), Caribbean Stud, Crash & Casino Stud Poker games: 10%
  • All Casino Hold'Em, Red Dog, Pai Gow Poker Games, Oasis Poker & Texas Hold'Em Poker Games: 10%
  • Blackjack, Baccarat, Punto Banco, Pontoon and video pokers will contribute 5%

Other Bonuses at Betsafe Casino

money-bag-64x64.pngBetsafe Canada has lots of regular promotions after the welcome bonus. There is a regular weekend cashback program for live casino that's a simple and direct way to always get a top up. Just opt in and play live games by Evolution Gaming from Friday to Sunday and you'll see 15% cashback.

If live casino is your thing, then there is a Live Blackjack special. If you opt in and play at least $5 on the Betsafe Exclusive Live Blackjack tables, then every time you get a non-suited 777 combination, you'll claw back 2x your bet. A suited 777 combination will get you a massive 20x your bet all the way up to $1,000. That's $1,000 cash, which you can withdraw right away with no further terms and conditions. Live casino offers aren't easy to come by, so if you like live dealer games, Betsafe should definitely be on your radar.

Betsafe Promotions

Then there are also Daily Drops. Play featured slots like Wolf Gold or Great Rhino and you could snag a part of $4,640. There are 50 winners every day and the top prize is $1,000. The prizes are awarded completely at random when you spin and there's nothing to stop you from winning more than once!

trophy iconIf you have a competitive edge, there is also a weekly tournament you can opt into. There's a prize pool of $30,000 in cash and the top 150 players on the leaderboard all get a share of that. The person with the highest coin win on a single spin takes $12,000 home.

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4.) Betsafe Casino Online Website

website-64x64.pngBetsafe Casino's website feels fast and slick. The theme is well designed, with a dark background with red and white highlights. The Betsafe Casino site is fully instant-play so there is no software to download. It's also built on HTML 5 so that means you can switch between desktop and mobile play seamlessly.

The layout is intuitive and well organised, so finding your way around is a breeze. The site adheres to the highest security standards and transactions are encrypted with the latest SSL technology to ensure your privacy.


Performance wise, we found no complaints with the Betsafe site. The site loads literally in the blink of an eye, maybe even less. Games pull up fast enough, and as long as the internet connection is stable on your end, you will find the gaming experience flawless. The reels spin smoothly and if you're in the live casino, you'll find the video stream smooth and immersive.

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5.) Betsafe Casino App

mobile devices iconBetsafe Casino Mobile makes it easy to play no matter where you are. As Betsafe is HTML5, it will automatically adjust itself for your phone or tablet, regardless if it's iOS, Android or Windows.

Betsafe App GamesThe game selection on Betsafe Mobile site is slightly smaller than on desktop as a couple of older games are still encoded in Flash. You will however still get more than a beefy selection to choose from.

The live casino is fully available on mobile. If that's your jam, it's all cool. There is also a Betsafe app for both iOS and Android, but we think the Betsafe mobile site is better as you'll get a larger choice of mobile slots.

The Betsafe mobile site fits well on tablets and phones and the design is intuitive. The mobile casino loads quickly, just like on the desktop site. All the Betsafe offerings might seem like a lot to fit on the phone's smaller screen, but as you drill into the games you are interested in, you'll see that it all works out beautifully.

info iconOur one minor grudge is that Betsafe mobile doesn't take Apple Pay, but you can make mobile deposits through the MuchBetter payment app among the other usual payment methods.

Betsafe App: Advantages and Disadvantages

  • Take your pick: play on HTML5 mobile site or an app for iOS and Android
  • Excellent selection of mobile slots, jackpots and live games, plus some well-realised sport betting options
  • Clean interface and fast-running performance
  • Some games are Flash-coded and won't run on some operating systems
  • No Apple Pay
  • A bit unintuitive to get back home from the Help Centre and some support screen only show correctly in the landscape orientation of your phone.
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6.) Betsafe Casino deposits and withdrawals

money iconPlayers in Canada will find the Betsafe Casino has one of the most efficient deposit and withdrawal processes. Betsafe deposit methods include Interac, Paysafe, Visa, and Mastercard.

You can also use the MuchBetter app for mobile payments. It works for both iOS and Android devices. Minimum deposit is $10 but if you want to claim the bonus then it's $15. In any case, even at $15 it's just petty cash and very budget friendly.

All accepted Payment Methods at Betsafe

Paying in/outDuration
Paying in/out
Paying in/out
Paying in/out
credit-cards-paymentCredit Card / instant / up to 5 days
$15 / $20
$1,000 / no limit
paysafecard_logoPaysafecard / instant / -
$10 / -
$1,000 / -
banktransferBank transfer / instant / up to 7 days
$10 / $20
$1,000 / no limit
interac-paymentInterac / instant / up to 24 hours
$10 / $10
$1,000 / no limit
ecopayz-logoEcoPayz / instant / up to 24 hours
$10 / $20
$1,000 / no limit
muchbetter-logoMuchBetter / instant / -
$15 / -
$1,000 / -
instant-banking-3Instant Banking / instant / -
$15 / -
$1,000 / -

info iconNo information about maximum deposits for guests, but available if you are logged in.

Vienne Garcia"Where Betsafe Casino really shines is at cash out. Players rave about the 24 hour Betsafe withdrawal time when using an e-wallet. If you are cashing out via a bank transfer it will take a few more days of processing on the bank's end. Betsafe does not charge any fees on either deposit or withdrawals, which is amazing given the super fast pay out that players at the casino enjoy." Vienne Garcia – casino expert

Betsafe Casino Deposit Methods

lost-money-64x64.pngBetsafe Casino works with many payment methods so that players around the world can play without any trouble. Canadian players can make a deposit into their Betsafe account with Interac, Paysafe, Visa, Mastercard and Ecopayz. Interac is probably the most popular choice for Canada because all you need is your regular bank account.

If you're playing on Betsafe mobile, then you can use the MuchBetter payment app, which is available for both iOS and Android and works for both deposits and withdrawals.

Betsafe Canada has a minimum deposit of $15. In most cases you should see the amount credited to your casino account instantly, but if you are using Mastercard or MuchBetter it might take a day or two.

Betsafe Casino Cash Out Process

time-is-money-64x64.pngPerhaps the best part of casino games is winning. That means there's money for you to bring home. However, before the money is in your hands, you have to withdraw it from the casino account. The withdrawal process is not as fast as the deposit process since security checks needs to be done. Thankfully, Betsafe payout is famous for its very efficient service. Betsafe withdrawals are processed within 8 hours if you are cashing out through a bank transfer or 24 hours if you're using Ecopayz or MuchBetter.

You should choose the payment method that you used for the deposit. This is a general rule at online casinos. If you used a payment method like Paysafe, then you will have to request to cashout through a bank transfer. We'll discuss more about Betsafe withdrawal methods below.

Betsafe Casino Banking Process - a run-through:

Betsafe Deposits - how it worksBetsafe Cash Out Process - how it works

Follow the steps below to deposit into Betsafe Casino.

  • Step 1: Sign in to your Betsafe account
  • Step 2: Select Deposit at the top of the page
  • Step 3. Select the payment method you want
  • Step 4: Add payment info where necessary
  • Step 5: Confirm payment

To cash out from Betsafe Casino, follow the steps below:

  • Step 1: Sign in to your Betsafe account
  • Step 2: Select the user icon, then click on Withdraw
  • Step 3: Select your payment methods
  • Step 4: Add other info as required
  • Step 5: Click on Withdraw to confirm

Betsafe Withdrawal Methods

interac logoMany players in Canada will jump to use Interac for deposits, just because it's something we already have. At Betsafe Canada, you can withdraw with Interac e-Transfer if your bank allows it. If not, we suggest switching over to an e-wallet like EcoPayz for making both Betsafe deposits and withdrawals. The advantage of using an e-wallet is that the cashout process is much faster as you don't have to factor in bank processing time.

If you're made a mobile deposit with the MuchBetter app, then withdrawals are a breeze as Betsafe cashout can also be done through MuchBetter.

BetSafe Casino Cash Out Time

Betsafe cash out is pretty fast. The casino usually processes withdrawal requests within 24 hours. Then it will be dependent on your payment method. Ewallets will have it almost instantly, whereas Interac or bank transfers could take 2 to 5 business days.

Betsafe Limits and Fees

info iconThe Betsafe deposit limit will vary according to your payment method. Depositing $2,000 or higher is not going to be a problem with e-wallets and credit cards, although it depends on if you have set any limits with your bank. However, the minimum deposit at Betsafe Casino is a mere $10 and the casino does not charge any fees. While Betsafe doesn't charge fees, your payment method might, so you may want to check.

The Betsafe cash out starts at $20 and the upper limit is not stated on its website. Like with deposits, the casino itself does not charge withdrawal fees but your payment method might.

Account Verification for First Withdrawal

verification-1-64x64.pngAll online casinos will need to verify your account before it can give you your first payout. Betsafe Canada will send you an email to ask you to verify your account.

  • You will then have to gather the documents listed and then upload them.
  • You will need a piece of government issued photo ID, and a proof of address.

Proof of address can be a bill or bank statement that shows your full name and address. Once you have your documents together, log in to your Betsafe account, go to My Account, and under Account, select Verification. This will let you upload the necessary information.

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7.) Betsafe Customer Support

customer support iconBetsafe Casino has an excellent reputation worldwide, and its service to Canadian players lives up to our high expectations. The Help Centre is attractive and well-organised, giving you instant access to the information you need. At the top of the page there's a search field and a FAQ.

Below that you'll have the three main support channels: live chat, email and Request a Callback; the response time is quick, with an average wait of 30 seconds, 30 to 60 minutes, to 15 to 60 minutes respectively. Not an unreasonable selection in our experience: you should expect to have a real person relating to you from half a minute to an hour, with no need to wait on the line.

We do recommend that you select English – Canada from the language drop-down box on the upper right corner of the page. This way you'll make sure that the information you get is tuned to the relevant terms and conditions.

To prepare this Betsafe Canada review, Casino.Guide assigned several experienced Canadian players to test whether BetSafe customer service lives up to its promises.  Find our responses below.

Email[email protected]
Live Chat24/7
phone x no Canadian phone support provided
Callback Requestyes

help buttonThe 3 main Betsafe contact methods are Live Chat, Email, and Phone Callback. Before you take the time to use any methods, we suggest you take advantage of the many questions answered in the Help Centre. Support information is nicely presented on a single page. The Help Centre covers most of the topics that a player might need.

Betsafe on Social Media

You can also find Betsafe Casino on Twitter:

Betsafe Twitter

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8.) Is Betsafe Casino Fair?

view iconBetsafe Casino's credentials include eCogra certification. That's one of the top testing agencies in the online casino business to ensure that games are fair and that players are protected. This is of course on top of the licences from the Malta Gaming Authority, the UK Gambling Commission and the Swedish Gambling Authority.

Betsafe started in 2006 and has developed a reputation for being a trustworthy online casino among experienced players in the UK, Canada and around the world.

The Expert Roundup

star_icon-64x64.pngBetsafe Casino is one of the top online casinos you can play it. It's long been a popular choice among European players. Canadians will find the same luxurious gaming experience with first class service. The site is visually pleasing and technically flawless. The game selection is massive with more than 1700 games on tap.

Slots, jackpots, table games and a smooth live casino are what's in store. There is also a superb sportsbook that covers just about every competitive sporting event there is, whether it be horse racing, hockey, formula 1 or darts.

Players also positively reviewed Betsafe customer service and were pleased with the quick 24 hour withdrawal times. Without a doubt, this is one of the finest online casinos for players in Canada and around the world. Don't miss out on this one!

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Betsafe Casino FAQs

  1. Which developer's games does Betsafe Casino carry?
  2. Does Betsafe feature Live Games?
  3. Which are the best Betsafe exclusive games?
  4. What's the Betsafe Welcome Bonus for Canadian players?
  5. Are there Free Spins for Betsafe Casino?
  6. Is there a Betsafe no deposit bonus for new players?
  7. What kind of mobile games does Betsafe Casino have?
  8. Does Betsafe Casino have live chat?
  9. What is the Betsafe Casino email address?

1.) Which developer's games does Betsafe Casino carry?

Betsafe is strong with NetEnt games, along with other titles from leading developers like Microgaming, Big Time Gaming, Leander Games, Play 'n Go and Yggdrasil.

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2.) Does Betsafe feature Live Games?

Definitely! Betsafe Live Casino more than 50 live game shows from Evolution Gaming and NetEnt, such as Monopoly, Deal or No Deal, and Dream Catcher. There are also many classic live table games such as Poker, Baccarat, Roulette and Blackjack.

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3.) Which are the best Betsafe exclusive games?

Betsafe features several dozen exclusive games, listed separately, including slots. Try Diamond Jack and the Mystery Jackpot Spinner. Or, if you're in a musical mood, try the Jazz New Orleans jackpot, well into 5 figures when we visited.  Go down to the bottom of the list and you can find some exclusive table games, including a nice selection of Blackjack tables.

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4.) What's the Betsafe Welcome Bonus for Canadian players?

Betsafe Canada has a 100% bonus up to $1,000 plus 50 free spins for Sisters Of Oz: Wow Pot. You need to deposit a minimum of $20 to claim this offer.

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5.) Are there Free Spins for Betsafe Casino?

You'll get 50 free spins with your first deposit at Betsafe, along with a 100% bonus. You can also sometimes find free spins as part of special promotions for regular players.

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6.) Is there a Betsafe no deposit bonus for new players?

Betsafe Casino does not have no deposit bonuses for new players. Sometimes there are promotions for returning players that may have no deposit bonuses.

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7.) What kind of mobile games does Betsafe Casino have?

Betsafe mobile slots number in the thousands with titles from NetEnt, Yggdrasil, MicroGaming, Play N'Go and other game studios. There are also exclusive BetSafe branded games. Most live games and shows are supplied by Evolution Gaming and NetEnt. Sports Book, In-Play Betting and Horse Racing are also featured.

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8.) Does Betsafe Casino have live chat?

Betsafe Live chat is available 24/7 when logged in. Each time we tried, a service rep came on to help within the promised minute, sometimes within seconds, no matter what time of the dat.

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9.) What is the Betsafe Casino email address?

To email BetSafe your queries, write to the dedicated email address for players in Canada: [email protected]. You can expect a response within an hour.

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Author: Vienne Garcia
Last Update:
Article reviewed: Betsafe
Author Rating: 93%

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