Betsafe Customer Support & Service

Vienne-GarciaVienne Garcia
2 min read

Betsafe Casino has an excellent reputation worldwide, and its service to Canadian players lives up to our high expectations. The Help Centre is attractive and well-organised, giving you instant access to the information you need. At the top of the page there's a search field and a FAQ.

Below that you'll have the three main support channels: live chat, email and Request a Callback; the response time is quick, with an average wait of 30 seconds, 30 to 60 minutes, to 15 to 60 minutes respectively. Not an unreasonable selection in our experience: you should expect to have a real person relating to you from half a minute to an hour, with no need to wait on the line.

We do recommend that you select English – Canada from the language drop-down box on the upper right corner of the page. This way you'll make sure that the information you get is tuned to the relevant terms and conditions.

To prepare this Betsafe Canada review, Casino.Guide assigned several experienced Canadian players to test whether BetSafe customer service lives up to its promises.  Find our responses below.

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Email[email protected]
Live Chat24/7
phone x no Canadian phone support provided
Callback Requestyes

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help buttonThe 3 main Betsafe contact methods are Live Chat, Email, and Phone Callback. Before you take the time to use any methods, we suggest you take advantage of the many questions answered in the Help Centre. Support information is nicely presented on a single page. The Help Centre covers most of the topics that a player might need.

How to get in touch with the Betsafe support team?

Contact Optionoffered by Betsafe?
Live Chat
Email Support
Service Hotline
Callback Request
Contact Form
Betsafe on Social Media

Betsafe Live Chat

live chat iconBetsafe live chat is accessible 24/7 hours with an average response time under 30 seconds (29.2 to be exact!). In our team's experience this was the best of the 3 channels for getting a prompt and detailed response from customer service. You can type in the text box while your casino account is active, so you should be able to explain any issue in real-time with the agent. Just make sure you're logged in to your account before clicking the Live Chat button at the top center button.

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Betsafe Email

email iconCanadian players have a dedicated email at [email protected] This is the way to go in case you wish to have a saved, written record of your customer service conversation. We recommend this route, therefore, for any query that might involve legal or financial claims.

The support team appears to be on duty around the clock and commits to responding within an hour, usually in a fraction of that time. In the experience of our review team, the answers were crisp and cordial. Our testers registered no complaints and got all questions answered and issues satisfactorily addressed.

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Betsafe Request a Phone Callback

phone iconWhy spend your precious time and dollars on a phone call. BetSafe Canada promises to call you back in between 30 and 60 minutes, and our reviewers found that the Casino is true to its word. So even though there is no Betsafe phone number in Canada, we really don't see it as an issue with this callback service.

If for some reason, you don't get satisfaction, there is a UK number listed on the Canadian Help Centre page: +44 808 238 0028.

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Betsafe on Social Media

betsafe-twitterYou can also find Betsafe Casino on TwitterMoreLess

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The Expert Roundup on Betsafe Customer Service

thumb up iconBetsafe Canada customer service was stellar. All three channels listed delivered within the response times promised. Support agents were prompt, professional and knowledgeable.

Although there is no phone number for players in Canada, Betsafe does have a callback service that we really appreciate. Customer service delivers as promised and conveyed a feeling of reliability and security that lives up to the Betsafe name.

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Betsafe Casino Canada Service FAQs

  1. Does Betsafe Casino have live chat?
  2. Does Betsafe Canada have phone support?
  3. What is the Betsafe Casino email address?
  4. Is Betsafe Casino on social media?

1.) Does Betsafe Casino have live chat?

chatten-64x64.pngBetsafe Live chat is available 24/7 when logged in. Each time we tried, a service rep came on to help within the promised minute, sometimes within seconds, no matter what time of the dat.

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2.) Does Betsafe Canada have phone support?

idea iconThere is no Betsafe Canada phone number, but the casino does have a request a call back service. One of their agents will call you back within 1 hour of your request.

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3.) What is the Betsafe Casino email address?

To email BetSafe your queries, write to the dedicated email address for players in Canada: [email protected]. You can expect a response within an hour.

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4.) Is Betsafe Casino on social media?

social-netzwerke-64x64.pngBetsafe Casino can be found on Twitter. However, there is no specific Betsafe Canada Facebook or Twitter support. It's best to contact them through live chat if you need help.

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Play at Betsafe Casino

Test CategoryScoreRecommendationMore Details
Games94%OutstandingBetsafe Games
Bonus95%ExcellentBetsafe Bonus
Website91%OutstandingBetsafe Website
App92%OutstandingBetsafe App
Banking95%ExcellentBetsafe Banking
Support91%OutstandingBetsafe Support
Fairness93%OutstandingBetsafe Fairness
Overall93%OutstandingBetsafe Review
Author: Vienne Garcia
Last Update:
Article reviewed: Betsafe Support
Author Rating: 91%