PartyCasino Customer Support & Service
Vienne Garcia |
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Customer support at a casino is something you don’t need – until you need it! But it’s always good to know that it’s there, and reliable, if things go amiss, or if an issue requires clarification. Happily, PartyCasino checks all the boxes for Canadian players. We’ll look at the various options available to assist you when you need help.
Most of the time you will be fine, but there may well be occasions when you will want, or need, to discuss a thing or two with to a customer service rep. This most frequently occurs during the withdrawal process, in which the casino may need to verify your account, or to clarify credit for free spin winnings and other promotions.
In preparation for this PartyCasino review, Casino.Guide set our gang of Canadian players to put PartyCasino’s customer support through their paces. The results you’ll find below, along with whatever else you need to know about getting support for yourself.
Continue readingLess| info@PartyCasino.com | |
| Live Chat | 24/7 only available when logged in |
| Phone | 1-844-440-6188 |
| Support agents are availablefind PartyCasino on facebook too | |
| Web form | to be found on the website |
The PartyCasino live chat is always around and ready to respond, living up to its 24/7 billing. When we tested it at odd hours of the day and night, we always merited a quick answer.
You can also reach the support team for PartyCasino Canada by writing them an email at info@PartyCasino.com. Alternatively, you can even tweet them over Twitter. The support team can also be reached through the PartyCasino Canada toll free number at 1-844-440-6188.
Overall, through every channel we checked, Party Casino customer service reps were as professional and cordial. Their agents came across as fully up to speed with Canadian methods of payment and timeframes for deposits and withdrawals. No complaints here.
How to get in touch with the PartyCasino support team
There are 5 ways to contact PartyCasino Support:
| Contact Option | Offered by PartyCasino? |
|---|---|
| Live Chat | |
| Web form | |
| Toll free phone number |
We discuss these in detail below, but before you spend your time chatting or tweeting, check out the very well-organised and comprehensive help section to see if it has the information you’re seeking. Chances are that it will.
The Info is neatly arranged on a single page with a nested hierarchy of comprehensive knowledge tailored for the Canadian player. It provides the details you need to know about registration, account access, verification, withdrawals and deposits, promotions and bonuses, responsible gaming, T&Cs, and much more
Continue readingLessPartyCasino Live Chat
PartyCasino live chat can be reached around the clock, 24 hours a day, 7 days a week. This is perhaps the preferred way for most players to contact customer service. You can type in your question in the chat box while also looking at your casino account at the same time and get a near instant answer from the other end. Login to your casino account and you’ll find the help you need right away.
PartyCasino on Social Media
If you prefer social media, you can always tweet your query to the PartyCasino support team on Twitter. It’s definitely not as fast as live chat, but our testers found response time reasonable enough. While you’re there, you’ll also find that Party Casino often announces its latest promotions and news on this channel as well.
PartyCasino Email
Players can simply write by regular email to info@PartyCasino.com. This old fashioned method has its advantages as you will have the record of your query in your email and you can easily refer to the succinct answers provided by the Party Casino rep whenever you want.
You can also submit your question through the web form accessible from the contact button at the lower left of each page. If you submit via the webform, you can categorize your requests and perhaps avoid writing so much in the email.
Either way, the team usually responds within a day, sometimes within minutes. In our reviewers’ experience, their answers were concise and courteous. In short, the Party Casino team is helpful.
Back to TOCPartyCasino Customer Service Number
There is a PartyCasino Canada phone number for support, at 1-844-440-6188. We appreciate that they have a toll free phone number so players can just pick up the phone for those moments when it’s simply easier to speak with someone. Service was just as professional as per live chat.
Summary of PartyCasino Customer Support & Service
PartyCasino customer service comes across as first class. In live chat and tweets, the support staff responded promptly and with knowledgeable answers.
But don’t waste your time bothering them unnecessarily: we suggest first checking their super easy help section. The Party Casino Help Center is one of the nicest and most easily navigable systems we’ve ever encountered.
We never were kept waiting long for an answer, whether it was on chat, twitter or email, and never once were our testers frustrated by a response from support. Customer service is never going to be a party, but you certainly won’t be disappointed.
| Test Category | Score | Recommendation | More Details |
|---|---|---|---|
| Games | 91% | Outstanding | PartyCasino Games |
| Bonus | 91% | Outstanding | PartyCasino Bonus |
| Website | 92% | Outstanding | PartyCasino Website |
| App | 91% | Outstanding | PartyCasino App |
| Banking | 92% | Outstanding | PartyCasino Banking |
| Support | 95% | Excellent | PartyCasino Support |
| Fairness | 92% | Outstanding | PartyCasino Fairness |
| Overall | 92% | Outstanding | PartyCasino Review |
I’ve been working in the online casino landscape in Malta for more than 10 years and have seen how the industry works from customer service roles to the backend of the business. While I am lucky enough to call myself a native on the sunny island called Malta, I also enjoy travelling and have travelled across Canada! After wandering through the great white north, I have decided to share my knowledge and now work with Canadian players to compile accurate casino reviews to help players navigate through the hundreds of gaming sites online.