PartyCasino Customer Support & Service

Vienne-GarciaVienne Garcia
2 min read

Customer support at a casino is something you don’t need – until you need it! But it’s always good to know that it’s there, and reliable, if things go amiss, or if an issue requires clarification. Happily, PartyCasino checks all the boxes for Canadian players. We’ll look at the various options available to assist you when you need help.

Most of the time you will be fine, but there may well be occasions when you will want, or need, to discuss a thing or two with to a customer service rep. This most frequently occurs during the withdrawal process, in which the casino may need to verify your account, or to clarify credit for free spin winnings and other promotions.

In preparation for this PartyCasino review, Casino.Guide set our gang of Canadian players to put PartyCasino’s customer support through their paces. The results you’ll find below, along with whatever else you need to know about getting support for yourself.

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Live Chat24/7 only available when logged in
TwitterSupport agents are availablefind PartyCasino on facebook too
Web formto be found on the website

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The PartyCasino live chat is always around and ready to respond, living up to its 24/7 billing. When we tested it at odd hours of the day and night, we always merited a quick answer.

You can also reach the support team for PartyCasino Canada by writing them an email at Alternatively, you can even tweet them over Twitter. The support team can also be reached through the PartyCasino Canada toll free number at 1-844-440-6188.

clock iconOverall, through every channel we checked, Party Casino customer service reps were as professional and cordial. Their agents came across as fully up to speed with Canadian methods of payment and timeframes for deposits and withdrawals. No complaints here.

How to get in touch with the PartyCasino support team

There are 5 ways to contact PartyCasino Support:

Contact OptionOffered by PartyCasino?
Live Chat
Web form
Toll free phone number

We discuss these in detail below, but before you spend your time chatting or tweeting, check out the very well-organised and comprehensive help section to see if it has the information you’re seeking. Chances are that it will.

The Info is neatly arranged on a single page with a nested hierarchy of comprehensive knowledge tailored for the Canadian player. It provides the details you need to know about registration, account access, verification, withdrawals and deposits, promotions and bonuses, responsible gaming, T&Cs, and much more

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PartyCasino Live Chat

live chat iconPartyCasino live chat can be reached around the clock, 24 hours a day, 7 days a week. This is perhaps the preferred way for most players to contact customer service. You can type in your question in the chat box while also looking at your casino account at the same time and get a near instant answer from the other end. Login to your casino account and you’ll find the help you need right away.

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PartyCasino on Social Media

twitter iconIf you prefer social media, you can always tweet your query to the PartyCasino support team on Twitter. It’s definitely not as fast as live chat, but our testers found response time reasonable enough. While you’re there, you’ll also find that Party Casino often announces its latest promotions and news on this channel as well.

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PartyCasino Email

email iconPlayers can simply write by regular email to This old fashioned method has its advantages as you will have the record of your query in your email and you can easily refer to the succinct answers provided by the Party Casino rep whenever you want.

You can also submit your question through the web form accessible from the contact button at the lower left of each page. If you submit via the webform, you can categorize your requests and perhaps avoid writing so much in the email.

Either way, the team usually responds within a day, sometimes within minutes. In our reviewers’ experience, their answers were concise and courteous. In short, the Party Casino team is helpful.

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PartyCasino Customer Service Number

customer support iconThere is a PartyCasino Canada phone number for support, at 1-844-440-6188. We appreciate that they have a toll free phone number so players can just pick up the phone for those moments when it’s simply easier to speak with someone. Service was just as professional as per live chat.

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Summary of PartyCasino Customer Support & Service

oscar iconPartyCasino customer service comes across as first class. In live chat and tweets, the support staff responded promptly and with knowledgeable answers.

But don’t waste your time bothering them unnecessarily: we suggest first checking their super easy help section. The Party Casino Help Center is one of the nicest and most easily navigable systems we’ve ever encountered.

We never were kept waiting long for an answer, whether it was on chat, twitter or email, and never once were our testers frustrated by a response from support. Customer service is never going to be a party, but you certainly won’t be disappointed.

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Test CategoryScoreRecommendationMore Details
Games91%OutstandingPartyCasino Games
Bonus91%OutstandingPartyCasino Bonus
Website92%OutstandingPartyCasino Website
App91%OutstandingPartyCasino App
Banking92%OutstandingPartyCasino Banking
Support95%ExcellentPartyCasino Support
Fairness92%OutstandingPartyCasino Fairness
Overall92%OutstandingPartyCasino Review
Author: Vienne Garcia
Last Update:
Article reviewed: PartyCasino Support
Author Rating: 95%