Magic Red Canada Review
Please note: This review is not up to date because MagicRed is no longer part of our regular testing process. We are therefore currently unable to offer information on this casino.
Please check out our list of recommend casinos for other gambling sites.
About MagicRed | |
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Licence: | MGA Malta, UK Gambling Commission |
Online since: | 2014 |
Welcome Bonus: | $200 |
Free Spins: | 100 |
Visit MagicRed: | Play now |
If you have been around the online casino world for a while, you may have noticed certain words often appearing in casinos' names, two of which are definitely "magic" and "red". So what happens when these two are combined to form a single entity known as MagicRed? Some pretty good things we'd have to say.
For starters the MagicRed website offers a great interface, that lays out all the action right there at your fingertips in an easy-to-use format. But it's far more than that. There is a huge selection of games, with a strong emphasis on Play'n GO slots, which is a welcome change of pace from some of the other online casino sites, as well as a very active live casino, also with a terrific interface.
While the welcome bonus isn't our favourite around (we'll get to the reason in a bit), it is definitely very decent. And the number of bonus promotions that come up after that make up for it without a doubt.
As for banking, MagicRed is completely Canadian-friendly, which means it accepts Canadian dollars as one of its currencies, as well as a whole host of payment methods that us Canucks prefer.
And of course, it's all licensed, safe, and secure, which is the essential starting point from our perspective.
- Great range of slots and live casino games
- Frequent bonus promotions
- Canadian-friendly banking
- Excellent mobile performance
- Limited support hours (daily from 08:00 CET to 00:00 CET)
- Claiming of all 100 welcome bonus free spins requires additional deposits
Magic Red Casino Payment Options
Detailed MagicRed Casino Report
And now it's time to get down to the nitty gritty and explore MagicRed in detail. To this end, the Casino.Guide team has pulled together and gone over each and every element to see how well they perform.
While each aspect is important on its own, we also believe that in the case of recommending an online casino, the experience is a sum of its total parts. That is, only if it performs really well from all perspectives, and in a Canadian-friendly way, can we recommend it to our Canadian players.
So have a look at the summary report below to see what boxes MagicRed ticks, then keep reading to gain a better understanding of the scores we have given under each test category.
Test Category | Score | Recommendation | More Details |
---|---|---|---|
Games | 92% | Outstanding | MagicRed Games |
Bonus | 89% | Very good | MagicRed Bonus |
Website | 94% | Outstanding | MagicRed Website |
App | 90% | Outstanding | MagicRed App |
Banking | 90% | Outstanding | MagicRed Banking |
Support | 91% | Outstanding | MagicRed Support |
Fairness | 93% | Outstanding | MagicRed Fairness |
1.) MagicRed Games
When it comes to evaluating an online casino's games, there are three main criteria we examine:
- The casino software being used
- The games' performance
- The variety of games available
So how does MagicRed measure up?
The MagicRed games all perform well, direct from the MagicRed website, with no lag or glitches so long as you have a steady internet connection. As for variety, there is an excellent selection of online slots and live casino games, though the jackpot category is a bit less populated than we might like.
MagicRed Casino Slots
If MagicRed Casino has one trick up its sleeve, then online slots are definitely it. For those of us who like the thrill of the virtual one-armed bandit there are literally hundreds of options available across a wide range of themes. Plus, for those who like to keep things fresh, new slots titles are constantly being added. Just look for the NEW icon on the game name to spot them.
Genres that have a particularly strong presence amongst MagicRed's video slots are action adventure themed slots, ancient Egypt, mythology and its Greek gods, jokers, and golden treasures. There are also a few fruit machines mixed in.
As mentioned, one of the unique things we noted about Magic Red is the predominance of Play'n GO slots like the tremendously popular Rich Wilde and the Book of Dead. But there are also plenty of slots titles from other top developers like Age of Conquest from Microgaming and Mighty Sphinx slots from Thunderkick.
MagicRed Casino Jackpot Games
For some reason, MagicRed underperforms somewhat in the jackpot realm. There is Divine Fortune with some of NetEnt's newer pots like Mercy of the Gods, plus Leprechaun Goes to Hell Slots from Play'n GO and Redeem the Dream from NeoGames. It's not a bad selection but does feel a bit thin compared to other online casinos today. Nonetheless, this is certainly not what makes or breaks a casino in our overall opinion, unless jackpots are really your thing.
MagicRed Casino Table Games
For example, there is Classic Blackjack, European Roulette, Baccarat and Joker Poker, all available under the 'Table Games' section. And these are only the online casino versions. For more selection, there is also the live casino to explore.
MagicRed Live Casino
While slots are definitely the star of the show at MagicRed, the MagicRed live casino is the clear runner up.
With well over 50 live casino games you can easily access from the 'Live Casino' link, this is one of the better live casinos around. Look to the top navigation link on the MagicRed website and you'll be there.
In addition to many permutations of live roulette and live blackjack games, you've got Super Sic Bo, Side Bet City, Casino Hold'em, and even a live Monopoly game.
Again, as long as you've got a steady internet connection, the live casino performs fantastically well. The hosts are truly engaging and help spice up your play, as you'll quickly see for yourself. It's all streamed to you in full HD, so that you get near to a brick and mortar casino experience, direct to your cell phone or PC.
MagicRed Software Overview
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2.) MagicRed Bonus
And now for the welcome bonus – a big influencer where many of us Canadian players are concerned. And rightfully so, as for many of us, it's indicative of the experience to come.
So in a nutshell, the MagicRed Casino welcome bonus looks like this: an up to $200 match deposit bonus (in Canadian dollars of course) and 100 free spins.
The cash part is simple, and something we actually really like. Make your initial deposit, and get your funds matched. You can go with as little as $20 (for $40 to play) and up to $200 (for a total of $400 to play).
The trickier part, which we like a little less is the free spins, which require further deposits to claim in full. That is, you only get 20 free spins with your first deposit, and need to make a second deposit of at least $20 the next day to get another 40 free spins, and then a third deposit of $20 on your third day to release the final 40 free spins.
On the positive end, you have 21 days to wager your welcome bonus, which is a longer time span than many other online casinos offer. And there's a 35X wagering requirement, which is completely reasonable in our opinion.
For those who like loyalty programs, there is also a 7-tiered loyalty program that begins as soon as you make your first deposit. Over time, and with investment, you can climb the ranks from New Member up to Prestige status for some pretty generous extras like faster cash outs, more free spins, and higher reward point redemption rates.
Breaking Down the MagicRed Casino Bonus Terms
In terms of wagering requirements, the welcome bonus has a 35X wagering requirement before you can cash out any associated winnings, like with almost all other MagicRed cash bonuses. As a 40X wagering requirement has increasingly become an online casino norm, 35X is considered quite good. So we welcome that. And as we mentioned, you have 21 days in which to use up your welcome bonus funds, which is a long time by online casino standards.
The free spin bonus terms are a bit more stringent. For starters, you only have one day to play them, so make sure you do. Also, the wagering requirement for any wins associated with the spins is 50X, like with most other MagicRed free spin offers. 50x gets to the steeper side of things.
Different games, of course, contribute differently to the wagering requirements and your playthrough. For example, roulette and baccarat games don't count at all, while NetEnt games specifically, count at a rate of 50%. It's a bit complicated perhaps, but again, all within reasonable norms.
Other Bonuses at MagicRed Casino
One thing we really like about MagicRed Casino is the wide range of promotions it offers on a regular basis. Again, as bonus lovers, this ups the engagement factor for us, and of course the casino funds. So how does this play out?
In general, there is always one major promotion running at MagicRed, which you can see featured on the homepage banner and certainly on the website's 'Promotions' page. When we last looked, for example, it was a $5K tournament on select Egyptian themed Play'n GO slots.
There are also certain promotions that are run on a particular day of the week like Magic Spin Tuesday, which gives you up to 30 free spins on a select game as you deposit (10 spins for every $20, up to 30 spins over the course of the day). Or there is something called Magic Thursday Treat, which is a terrific 50% up to $100 reload bonus to give you a boost in prep of the weekend.
Speaking of weekends, there is also the special cash back offer you can enjoy Saturdays and Sundays, exclusively at the MagicRed live casino. It's a great way to hedge your bets at the awesomely immersive MagicRed live casino games.
And then there is the monthly loyalty cash back offer for members of the MagicClub. Just keep in mind that it is only available to top tier players in the Platinum, Premium or Prestige ranks. So that should give you even more incentive to boost your loyalty club rating if nothing else. Well that, and the extra Sunday free spins, express speed withdrawals, and really high reward point redemption rate top membership affords.
Back to TOC3.) MagicRed Website
Sometimes a name sets up a certain expectation. So one thing that you may find surprising is that the MagicRed website looks tamer than anticipated. For some reason we thought we'd see wands, and bunnies, and magic hats featured more prominently, with an overload of magic inspired animation.
But the MagicRed website is actually a nice clean setup, with a fairly standard grid, a touch of red, and just the right nuances to complement the magic theme. The navigation is clear, and all the functionality can be easily found, with tabs at the top of each page to get to things like 'Games' and 'Promotions', as well as links in the footer for all the background info you might seek including 'Bonus Policy', 'Terms' and 'FAQs'.
One thing that we really liked, that we don't see much of these days is the Winners scroll along the right side of the homepage. Here you can see recent wins, starting from those in the four-digit numbers, with the player and game name for a bit of inspiration.
Back to TOC4.) MagicRed App
Way back in the olden days of online gaming, like even ten years ago max, mobile casino games were hard to find. And the concept of a mobile casino as an entity unto itself was only in its infancy.
Things have quickly changed since, and mobile is now starting to dominate. So much so that it is almost assumed that any online casino you are interested in would be available from your cell phone as well.
This is all perhaps just a fancy way of saying that while MagicRed Casino does not make any explicit mention of mobile anywhere on its site, it is entirely mobile compatible across every aspect from wagering, banking, bonuses, and play.
Again, this is becoming the standard in today's market, as all online casinos are embracing the trend of mobile gaming. But MagicRed does deserve a shout out nonetheless, because it does the mobile thing well. And by that we mean the navigation is well organised, the games correctly squeeze down in size to fit smaller screens, and so long as you have a steady internet connection, gameplay itself is super smooth.
MagicRed Casino App: Advantages and Disadvantages
- Fully mobile compatible games
- Easy to use with clear navigation
- Works well on iOS and Android devices
- No casino app available for download
MagicRed Mobile Casino Games
The thing about a mobile-first online casino like MagicRed is that all of its games are mobile compatible. So if you have already visited the casino from your desktop, the catalogue will feel more than familiar, it is actually the same.
It also has a great list of classic fan favourites like Starburst, Jungle Jim and the Lost Sphinx, and Legacy of the Dead, as much as new titles that regularly show up, including 9 Pots of Gold, Octopus Treasure, and Jolly Roger 2 at the time of writing.
Some of the slots are more traditional fare, with a standard 3X5 setup and more simple bonus features like free spins set off by Wild symbols. Others have more intricate bonus rounds, for those who like the bells and whistles interactivity of such games.
There is also a nice selection of mobile table games including a range of mobile optimised video poker, roulette, and blackjack tables.
MagicRed Casino App Download
Instead you can access MagicRed mobile by visiting its website from your browser on your tablet or smartphone, whether you are using an Android, Apple, or even Windows device. To make your life even easier, we recommend adding the URL to your favourites list.
By the way, once you set up a MagicRed casino account, you can use the same login details on either your PC or mobile device.
MagicRed Mobile Casino for iOS
There is no iOS MagicRed Casino app to download.
Thanks to HTML5 programming, the full offering is automatically sized to your screen, without any annoying glitches or bugs. Just make sure, as we suggested above, to add it to your favourites if you want quicker access.
MagicRed Mobile Casino for Android
There is no Android MagicRed app available to download.
MagicRed HTML5 Casino
MagicRed is an HTML5 casino. That means it is programmed in HTML5, which is currently the most up-to-date (read best) way to program websites. Especially if you want them to be compatible across different devices and browsers.
For our purposes, this means that MagicRed can be securely visited from any web browser that you are using on your cellphone or tablet like Safari if you're an Apple type, and Explorer, Chrome, or FireFox for those on Android or other operating systems.
Back to TOC5.) MagicRed Deposits and Withdrawals
As a Canadian casino review portal, one of our main jobs at Casino.Guide is to help identify the online casinos that are suited to our style of play. And while we would love to see, say, some hockey slots games, the primary measure that actually determines Canadian-friendly status is the casino's banking mechanisms.
For us, this means two things. One, that the casino explicitly accepts Canadian dollar transactions – which MagicRed does. And two, that it works with a wide enough range of payment methods in Canadian dollars, to afford players some flexibility in choosing how they want to fund their account – which again MagicRed does, including the local favourites Interac and Instadebit.
So if you're like us and comfortable cashier services play a big part in your online casino selection, then we can already say we recommend MagicRed.
All Accepted Payment Methods at MagicRed Casino
Paying in/out | Duration Paying in/out | Minimum Paying in/out | Maximum Paying in/out | |
---|---|---|---|---|
/ | Instant / 4-6 business days | |||
/ | Instant / 3-4 business days | |||
/ | Up to 24 hours / 1-3 business days | |||
/ | instant / instant | |||
/ | Instant / - | |||
/ | Instant / 1-3 business days |
* While withdrawals using Visa are allowed by the casino, you may want to check with your credit card processor to confirm that it accepts such crediting. If not, the casino will arrange to have the money sent to you via another payment method.
** The maximum you can withdraw per month is $7,000. This can be in a single withdrawal or over the course of the entire month. Any remaining funds will remain in your casino account and can be withdrawn at the same rate over the following month/s.
MagicRed Casino Deposits
First of all, if you want to be conducting your transactions in Canadian dollars, make sure that you select $C as your preferred currency when you set up your MagicRed casino account. Once your account has been created, the real fun is about to begin.
MagicRed Casino Cash Out Process
When you join an online casino, it's inevitable that you're hoping for a big win. And it's pretty reasonable to wonder if the casino's going to pay up when you do, and how easy that's going to be.
What we can tell you on this end, is that the MagicRed cash out process is actually very simple and works really well. The only "problem" (if you will) is if you win a whole lot, you are limited to "just" $7,000 in withdrawals per month. Of course, if you hit a major jackpot, we recommend speaking with the MagicRed support team, as they can hopefully find a workaround for you.
MagicRed Casino Banking Process - a run-through:
The actual process for making a deposit into your MagicRed account can be summed up in the following four simple steps.
- Step 1: Click the 'Cashier' button from the casino lobby (you'll need to be logged in to access it).
- Step 2: Click the 'Deposit' button.
- Step 3: Select one of the deposit methods available to Canadian players (i.e. the one you want to use).
- Step 4: Follow the onscreen prompts to type in your deposit amount and send.
- Step 5: Now go back to the casino lobby, choose your game, and gamble away!
When the time comes to withdraw your winnings, follow these steps to cash out from your MagicRed account:
- Step 1: Click the 'Cashier' button from the casino lobby (again, you'll need to be logged in to access it).
- Step 2: Click on the 'Cash Out' button.
- Step 3: Select your deposit method for cashing out.
- Step 4: Fill in the requested info fields, including how much you would like to withdraw.
- Step 5: Press the 'Cash Out Request' button, and you're done.
Tip: If you used MasterCard or ecoPayz to fund your casino account, you will need to select a different payment method for withdrawals. This is not a big deal, just something you should keep in mind, so you don't get frustrated when it comes to money time.
MagicRed Casino Cash Out Times
Deposit Limits and Fees at MagicRed Casino
For those of you who really like to start out at really low stakes, you'll be happy to know that you can make deposits for as little as $10 here. But pretty much all of the bonus offers come with a minimum $20 deposit requirement.
In terms of deposit maximums, we were unable to uncover such a thing. Though we didn't try for any sum well outside of the normal realm. So if you want to try a $100K deposit, go for it. And we'll be happy to hear how that went when you report back.
As for MagicRed deposit fees, there aren't any. Which sounds about right, since it is pretty much unheard of for casinos to be charging for deposits - in fact if they do, you should probably run!
Withdrawal Limits and Fees at MagicRed Casino
The maximum withdrawal allowed is $7,000. As mentioned above, this is a monthly max, so how you break it up is up to you. You can claim it all in one go, or over the course of a few withdrawals throughout the month.
Also, here's a neat thing to know, at MagicRed you can actually make a withdrawal before you've fulfilled your wagering requirements on any bonuses you've claimed. That being said, if you do so, the bonus and associated winnings will be void from your account, so it is up to you if it's worth it.
And if you're wondering about MagicRed withdrawal fees, there are none at the moment – again, in line with the online casino industry norms.
Account Verification for Cash Withdrawals from MagicRed Casino
While it may seem like a pain, it is actually for your benefit, to ensure real money being withdrawn is going to the right person, i.e. you. So make sure to fulfill this really important step.
For your convenience, you can either email your documentation to the casino, upload it from the 'My Account' section onsite, or put it in the mail and send it the old-fashioned way. We recommend the first two, obviously, as they are a lot quicker and more secure.
So what will you need to send? The standard stuff of course which includes proof of identity, including age, and place of residency.
Back to TOC6.) MagicRed Customer Support
Playing at an online casino requires a lot of trust. You need to know that you are in good hands when you're gambling with real money, which is why evaluating an online casino's customer support service is an essential part of our review process.
For Canadian players, of course, this means offering support in English at minimum, and preferably French as well. And of course, it also means that the support team should be available during times when you might be online. But most of all, we want to know that there are real people behind the brand. It gives us a sense of security that whenever we need, someone is there to help us out.
So where does MagicRed Casino stand on the customer support and service front? Does it stand up to its stated belief in what it calls CARE ("Customers Are Really Everything")?
Keep reading for our full assessment (don't worry, it's good). And of course have a glance at the chart below, if you already feel the need to get in touch.
[email protected] | |
Live Chat | 7 days a week, from 08:00 CET through 00:00 CET |
MagicRed Live Casino Chat
A nice little feature that MagicRed offers is that you don't actually have to be a member yet to access its live chat. You just need to click on the chat link and enter your email address and name to get started.
Once you are a member, you will however need to be logged in to the casino to access chat, that is if you want the team to be able to identify you and help with your specific issue.
As for what kinds of inquiries you can have addressed, the truth is really anything MagicRed related. For example, if you need help submitting your documentation for making a withdrawal, you can have someone chat you through. Or if you were wondering about a certain bonus's terms, you can reach out for a better explanation. Whatever your question, big or small, we found that the chat team was willing to help.
Just keep in mind that live chat hours are somewhat limited, from 08:00 CET through 00:00 CET. This unfortunately is more in tune with a European market, which means you might not always be able to get the instant answers you would like, though even with the time difference there is still plenty of overlap.
MagicRed Casino Email Support
The plus side we've found in email support is that you tend to get your answers concentrated in one place. That is the agent will try and answer in as comprehensive a manner as possible to cover the full intricacies of your inquiry. Also, emails are easy to file, so you can put your answer in your inbox folder under 'MagicRed' for future reference.
Reaching MagicRed Casino by Phone
The telephone is apparently passé. Because as of 2020, there seems to be no telephone casino support around! Is this a bad thing? Not really, as truthfully, most of us on the Casino.Guide team agree, we'd rather type than speak.
MagicRed Casino on Social Media
Seems reasonable enough to us. We have enough contacts and friends to keep us busy – which is what social media is for. And we prefer other channels like email and chat anyhow, when we want to get in touch with the casino's support, which is why we certainly don't judge MagicRed for not bombarding us with Facebook statuses or Instagram posts.
Back to TOC7.) Is MagicRed Trustworthy?
- For starters, the casino is fully licensed and regulated by both the United Kingdom Gambling Commission as well as the Malta Gaming Authority.
- All games use a random number generator (RNG) to ensure fair random results of each round of each game.
- And the gaming software is tested on a consistent basis to ensure it produces set payout percentages.
MagicRed is also fair in how it treats you, guaranteeing to protect your personal data and details of your banking transactions with the highest level of security measures available, including the latest 128-bit Secure Socket Layer (SSL) encryption technology.
Expert Conclusion on MagicRed Casino
Following a long and extensive review of MagicRed Casino by the Canadian gambling experts at Casino.Guide, we are pleased to report our favourable impression.
While there are a few small holes in the overall offering, like the lack of enough jackpot games and less than 24/7 support, these are things that are easy enough to fix, and don't affect the overall experience to a significant degree. In fact, without us telling you, you likely would not have noticed.
So while these points are important to note for our review purposes, we maintain our overall positive impression, and wholeheartedly recommend MagicRed.
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