Caxino Casino Canada Review

Vienne Garcia

10 min read

About Caxino
Licence:	MGA Malta
Online since:	2020
Welcome Bonus:	$200
Free Spins:	100
Visit Caxino:	Play now

Of all the new online casinos to have come out in 2020, Caxino Casino is one of the stars. If you just go to their site, it feels like a happy little place with a simple, reddish orange theme.

Underneath however, is actually a powerhouse of games from all the top software providers in the business.

Where Caxino immediately stands out is in its cheerful and clean design that's fully mobile ready. It feels uncluttered and it's easy to find your way around. All of this without sacrificing your gaming options.

Other highlights include a truly impressive selection of slots and an efficient cash out process.

Our players at Casino.Guide had the pleasure to test Caxino and put together their experiences with this site's games, the Canadian banking process and customer service shortly after it launched. And they've gone back to see if the site has continued to live up to the positive first impressions. Keep reading for all the details in this Caxino review 2023!

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Caxino Payment Methods

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Detailed Caxino Report

Caxino Casino was launched in 2020. It is an instant-play, HTML 5 casino running on the Rootz platform. Where this platform differs from most online casinos is that it uses a smart reward system that learns which games a player enjoys most. This way you always receive free spins for slots that you actually like to play.

Caxino is based in Malta, where it also holds its gaming licence.

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1.) Caxino Casino Games

Caxino Casino works with a strong team of software providers. By this we mean it has all the big names like NetEnt, Microgaming, Evolution, Pragmatic Play and so on, along with smaller, younger upstart studios that are quickly carving out a name for themselves developing nifty, cutting edge games.

At the time of review, there were already over 1,000 games at Caxino from more than 70 developers. Slots make up most of the Caxino games and this is the definite highlight at Caxino. The Live Casino is impressively powered by both Evolution Gaming and Pragmatic Play, and also should not be missed.

The main game categories at Caxino are:

• Slots
• Jackpots
• Live Casino
• Table Games

Slots

With games from more than 70 providers, Caxino slots are in absolute abundance. They make up the bulk of the games at the casino. Other than NetEnt, Microgaming and other familiar software providers like Pragmatic Play, Quickspin, Play 'n Go, Red Tiger and Yggdrasil, the casino has also picked tons of titles from smaller up and coming studios.

You get the full range of reels here, whether you're looking for a classic slot, a video slot bursting with bonus features, a Megaways game, progressive jackpots, a steady, low volatility game or a high variance game that will reward you for your risk taking.

At Caxino, you can sort slots by the features you're looking for. Under the Slots tab, you'll find reels categorised according to features like Sticky Wilds, Cascading Symbols, Win Both Ways, Re-Spins, as well as according to various themes like Movies and TV, Animals and Sport.

Our testers particularly enjoyed Deco Diamonds, a high volatility game that has the look and feel of a modern take on the land-based fruit machine.

This is paired up with a re-spin feature and a bonus wheel. The 96.03% RTP is in line with most new slots today, but the payout can hit up to a lucrative 1,000x your bet.

Other favourites include the Hugo slot from Play 'n Go, which features a lovable troll along with wilds, free spins, and a pick me bonus game.

"Caxino slots are arranged by features and themes under the Slots tab. It's great for finding new games to play according to your style and preferences!" Vienne Garcia – Casino Expert

Jackpots

Bounty hunters have lots of progressive jackpots to choose from at Caxino. There's the usual Microgaming and NetEnt jackpots like Arabian Nights and Mega Moolah. Rightly, many players feel their odds of winning these are not high and it can take a while before they payout.

Still, a modest fortune is not out of reach. Caxino has many smaller jackpots that payout on a more frequent basis, including Daily Jackpots that pay out, well, on a daily basis. These were worth around $20k each when we checked.

Live Casino

With live casino games from Evolution Gaming and Pragmatic Play, Caxino has made sure that everyone can find a live game no matter their style or skill level. Live game shows like Monopoly Live and Crazy Time are great for slot players who aren't into card and table games.

Meanwhile, there are several table games with handsomely dressed croupiers hosting blackjack, roulette, baccarat and poker games. High limit and low limit games are both available.

Table Games

Under table games, you will find a reasonable selection of Blackjack, Roulette and Baccarat games that can be played against software. These can be played for free in practice mode, unlike the live dealer games. There is also a small selection of video pokers here.

Caxino Software Overview

2.) Caxino Casino Bonus

Players in Canada making their first deposit at Caxino Casino can claim a 100% bonus up to $200 with 100 free spins.

Minimum qualifying deposit is just $10. That really isn't much, and you will get a solid handful of spins too. Our team of experts at Casino.Guide has all the details on the Caxino Welcome Bonus as well as the other promotions available at this slot site.

The Caxino Welcome Bonus will double up your chips. The 100% rate up to $200 is pretty standard.

On top of the chips, you also get 100 free spins for 10 popular slots. This is a great offer for those on a budget. It costs like a coffee and a couple of Timbits to claim these. If you like slots, then this offer from Caxino is a must.

The wagering requirement is good at 35x, and with the bonus being valid for 60 days, you have a pretty decent chance at meeting it.

Gaming Contributions to the Caxino Bonus

If you are looking to meet the 35x wagering requirement, then you should be aware that not all games will contribute to the requirement equally, as is almost always the case with casino bonuses.

At Caxino, all slots will contribute 100%, with the exception of Bloodsuckers, 1429 Uncharted Seas, Eye of the Kraken and a few other slots. Table games and live casino games contribute 50%, while video pokers won't at all. All standard terms here.

Free Spins Schedule:

Other Promotions at Caxino

Caxino is totally loaded up with regular offers for its players. If you go to the Menu button at the bottom left corner of the screen, that will pull up a few options including "News & Offers". Here, you will see the latest promos at Caxino, which includes time limited promotions, some of which have rather impressive cash prize pools.

There are reload bonuses and cashback promos on a regular basis. At Caxino, you will have own progress bar that tracks how much you've played. As the bar fills up and you level up, spins are dished out. These promos will only be visible after you've logged in to your Caxino account and can be found under the "My Rewards" section.

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Double Speed: Every now and then, Caxino will have special promotions that will make your progress bar fill up twice as fast. The Double Speed promo is usually paired up with the release of a new slot. Level up sooner and enjoy more freebies!

Free Spins with Deposit:  Every time you make a deposit into your Caxino account, you have the opportunity to claim some spins. Usually, the minimum deposit for this is $10, but sometimes there are offers where a bigger deposit will get you more. You'll see when these extra promotions are happening in the My Rewards section of your account.

Caxino Bonus Codes and No Deposit Bonuses

If you're looking for a Caxino bonus code to claim a no deposit bonus, then you can stop wasting your time. Caxino reserves bonus codes for special offers for its returning players, so you won't find any of these lying around the interweb. They are sent to players via email and SMS. The casino even says to please stop asking its customer service for bonus codes.

3.) Caxino Casino Website

Caxino feels light and clean, with just the right bit of cuteness without being too sweet. We like the warm, bright colour scheme that's a nice break from the dark seriousness of many online casinos. Technically too, the Caxino site delivers. The site and games both load in a jiffy, and it's all smooth as butter. There is nothing to download as Caxino is an HTML5 instant play casino site.

4.) Caxino Casino App

Caxino Casino is a cheery instant-play site that's 100% mobile ready. One of the new casinos in 2020, Caxino was built with mobile gaming as a norm. That means you can expect the exact same gaming experience on both your computer as well as on your mobile device. All the same great games and the same promotions.

Our Casino.Guide team tested the site's performance and games to deliver this Caxino Mobile review for our readers. In this review, we will talk about the mobile games, the technical performance of the site.

Don't bother searching for the Caxino app on the App Store or on Play. This is an HTML5 casino. There is no download involved as the site plays directly from your device's web browser. The site's design is sharp, bright and uncluttered. The happy orangey-red colour combination will brighten up your day. The buttons are big and the text is easy to read.

Finding your way around is a breeze, but do note that unlike most other mobile casino sites, the menu at Caxino Mobile is located at the bottom of the screen.

Caxino Mobile Games

Mobile games are certainly in no shortage at Caxino. This unassumingly happy looking casino site is actually packed with a ton of games from a strong team of providers. Among them are NetEnt, Microgaming, Pragmatic Play, Red Tiger, Quickspin, Yggdrasil, Play 'n Go, Elk Studios and many more.

The mobile slot selection is massive. This includes favourites such as Vikings Go Bezerk, Book of Oz and Gonzo's Quest, which is now also available as a Megaways game. In fact, if you like Megaways slots, you will find an entire section dedicated to these games under the Popular Slots tab. Mobile jackpots are plentiful too and include Daily Jackpots along with Drop & Wins.

The Caxino mobile live casino games come from Pragmatic Play and Evolution. The video stream is flawless, but do remember that it can eat up a lot of data. It's best to play live casino games over a wifi connection.

One of the things we love about Caxino is the site design. The colours are warm and happy, and the layout is clean. On landing, you'll see their sign up bonus, with a game menu across the center of the screen.

Start scrolling down and you'll see some of the most popular games at Caxino. Tap on any of the mobile slots and you can start playing for free in demo mode.

One important thing to note is that on the mobile site, the menu is laid out on the bottom of the screen, instead of on the top. The menu lets you access the games, the various offers, as well as live chat.

Our players tested the Caxino mobile site on several devices. We pulled out the latest iPhone, older iPads, Android tablets, Windows phones, and even a Blackberry! We're happy to say that the site loaded in a blink and game play was smooth.

Any web browser that supports HTML5 will let you play on Caxino mobile, whether it's Chrome, Safari, Firefox, or Opera. If you are on an older device, make sure your web browser is up to date. As long as your internet connection is stable, you will have a flawless mobile gaming experience here.

In a day and age when we already have too many apps on our phones, it's nice to be able to play games without having to download yet another app that will take up the device's memory and maybe even possibly slow down your phone's performance.

Most casino apps also have fewer games than the actual site because otherwise the app would be too big and heavy. At Caxino Mobile, players get the same massive choice of games as on the desktop casino. Just sign in with your existing credentials and pick up from where you left off.

There are also plenty of free spins to help you get going with the plethora of mobile slots at Caxino. The 2 step sign up process will take just a minute. Minimum deposit is a mere $10 here and will get you 100 free spins in addition to the 100% bonus.

Young and fun, Caxino Mobile is one of the hottest casinos around in 2023. This new casino sports a clean design and is fully instant-play out of your browser. There is no app to download. The site's technical performance is smooth, the game selection is huge and there are plenty of free spins to be had. Plus, with just $10 to get started, there's really no reason why Canadian players shouldn't give this casino a shot!

5.) Caxino Casino Deposits and Withdrawals

Real money casino games require real money. No kidding. So that's why in this review our Casino.Guide team will discuss in detail the Caxino payment methods for players in Canada can use to make deposits and withdrawals.

The time it takes to withdraw your wins is an integral part of your gaming experience. We will therefore also cover the processing time frame that determines how long it takes before you see the wins on your end.

For those of you who just want to get going, here's the short version. Cashout is fast. All the popular Canadian payment methods like Interac, iDebit, Instadebit and Ecopayz are here and can be used for both deposits and withdrawals.

Likewise, the mobile wallet MuchBetter can also be used for depositing and cashing out. If you want the full details, we have it all for you below.

All Accepted Payment Methods at Caxino Casino

	Paying in/out	Duration Paying in/out	Minimum Paying in/out	Maximum Paying in/out
iDebit	/	instant / 1-3 days	$10 / $20	no limit / no limit
Instadebit	/	instant / 1-3 days	$10 / $20	no limit / no limit
Interac	/	instant / 1-3 days	$10 / $20	no limit / no limit
Bank transfer	/	instant / 1-5 days	$10 / $20	no limit / no limit
Credit Card	/	instant / 1-3 days	$10 / $20	no limit / no limit
MuchBetter	/	instant / 1 day	$10 / $20	no limit / no limit
EcoPayz	/	instant / 1 day	$10 / $20	no limit / no limit

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Depositing into Caxino Canada is pretty easy.

• Payment options include Interac, iDebit, Instadebit, Ecopayz, MuchBetter, and Paysafe.
• Interac and iDebit require no sign up and all you need to do is have a Canadian bank account.
• Instadebit also works with your bank account but it does require a sign up.

However, the sign up process is quick and you don't need to fund your Instadebit account because it acts more like a gateway than an e-wallet.

Ecopayz is an e-wallet, and MuchBetter is a mobile wallet that works on both iOS and Android. These two payment methods require that you pre-fund your account. Paysafe is a prepaid voucher and can be used for deposits but not for cash out.

Interac, Instadebit, iDebit, Ecopayz and the MuchBetter app can all be used for both depoits and cashout at Caxino. If possible, we would recommend going with one of these payment methods to facilitate the cashout process.

You can also use Visa, Mastercard or a bank transfer, but this may be more complicated when it comes to withdrawing. We'll talk more about that in the payment methods for withdrawals section.

Caxino Deposit Limit and Fees

Caxino Casino has a minimum deposit of $10. The site doesn't list a maximum deposit limit but you can choose to self-impose one to help manage your budget.

There are no fees charged by Caxino. Some payment methods like iDebit may charge a small service fee on their end, but this is just $1.50 in the case of iDebit.

Caxino Payment Methods for Withdrawals

As mentioned, Interac, Instadebit, iDebit, Ecopayz and the MuchBetter app can all be used for both deposit and withdrawal at Caxino.

"In theory, you can also use credit cards and bank transfers to withdraw. However, players in Canada are in a rather peculiar situation. Most of the big Canadian banks won't accept money from an online casino. This includes RBC, TD, CIBC, Nova Scotia and Santander." Vienne Garcia – Casino Expert

Alright, this isn't every single bank in Canada, but it does cover most people. Which means that most Canadian players can't cash out to their bank account directly. We therefore recommend going with Instadebit, iDebit or Ecopayz. The MuchBetter app is also a good choice if you are playing on the Caxino Mobile casino.

The customer service team at Caxino Casino is familiar with the complexities of Canadian banking. They are very good at finding a workable solution if you need help along the way.

Caxino Casino Cashout Time, Withdrawal Limits and Fees

Caxino cashout is fast. It can range from 1 to 3 days depending on your payment method. Ecopayz and MuchBetter will be the fastest because they are e-wallets and don't require additional processing time. Compare this with other online casinos that can come with a 3 day waiting period before you withdrawal request is even processed.

The minimum amount for withdrawal is $20. There isn't technically an upper limit to cashout, but if you are withdrawing more than $2,000 it may be subject to additional verification. Caxino does not charge any fees for withdrawals, but the payment method you are using may charge a nominal service fee.

Account Verification for First Withdrawal

All online casinos need to verify a player's ID before they pay you. It's known as the KYC process (Know Your Customer) and it's to prevent identity theft and money laundering. You will have to upload a few documents like your driver's licence or passport, and a proof of address to prove who you are. The full list of documents needed can be found when you login to your Caxino Casino account. This is the law and all licenced casinos will make you go through this.

The team at Caxino Casino is usually quite efficient, but sometimes it can take them a few days to complete the verification process. To avoid any unnecessary delays on cash out, we suggest you verify your account before you plan to withdraw.

What you need for verifying your Caxino Account:

• valid government issued photo ID
• proof of address
• upload it to your Caxino Account or send it via email to customer service team

6.) Caxino Casino Customer Support

Caxino has developed into a trusted casino since it went online in 2020. It has a simple bright and cheerful theme. But what lies beneath the fun and games? After all, there is almost always a time when a player needs help or clarification. What can players in Canada expect from this gaming site in terms of support?

Our team of players at Casino.Guide went out to test Caxino Casino and their customer service team to deliver this review for you. We have good news for you too. This new kid on the block does a pretty good job at supporting Canadian players.

Caxino support is largely based on 24/7 live chat and email. The service, like the site itself, is available in both English and French to make sure everyone is catered to. The staff is friendly and knowledgeable and the FAQs are actually helpful. At the time of review, Caxino does not have phone support in Canada or elsewhere. For the full details on the quality of the casino's customer service, keep reading our review below.

Caxino also has an FAQ, where you can find answers to the most common questions. We're really happy with the way this has been laid out to make it easy to read. Not only does it cover the usual topics such as banking time frames, payment methods, bonus and promotions terms and so on, but we also found that the answers explained things clearly in no ambiguous terms. Perfect score here.

Our testers unanimously agreed that the customer service reps at Caxino Casino are competent as well as personable. They understand the specifics to Canadian banking processes and helped to resolve issues quickly. We also appreciate that the casino caters to both English and French speaking players.

Caxino Casino certainly knows how to make Canadian players feel supported. Although there is no phone support, we found the existing channels to be more than enough. The Live Chat is around the clock so you don't ever have to wait to connect with one of their customer service reps.

Email responses were also prompt. The friendly staff were quick to resolve issues. We like that the team has bilingual Canada covered too. In short, everything you need for help is here at Caxino.

7.) Is Caxino Casino Trustworthy?

Caxino has all the necessary credentials in order. It holds a gaming licence from the Malta Gaming Authority. By law, the casino is only required to have an RTP of 92% for slot games, but Caxino has gone the extra mile and its games have an average RTP of 96.5%.

Needless to say, the casino ensures encryption is in place to protect players' security and privacy. And since its launch in 2020, Caxino has proven its worth with a following of loyal and happy players.

Caxino FAQs

1. How long do Caxino withdrawals take?
2. What is the value of free spins from Caxino's Spinbox reward?
3. Can I bank with cryptocurrency at Caxino?
4. Are there any responsible gaming tools at Caxino?
5. Can I play at Caxino with a VPN?

1.) How long do Caxino withdrawals take?

Withdrawals at Caxino are usually quick, and their staff process withdrawal requests as soon as they can. There is no pending period per se, however depending on their work flow, it can sometimes take up to 3 business days before the request goes through.

To facilitate cash out, it's always a good idea to use the same payment method for both deposits and withdrawals. E-wallets are best because no extra processing time is needed, unlike bank transfers.

It's also a good idea to start the account verification process early to avoid any potential delays, as all the documents are manually checked by the Caxino and takes time too.

2.) What is the value of free spins from Caxino's Spinbox reward?

The value of the free spins you get from the Spinbox rewards is determined according to your personal game play. Caxino's Spinbox rewards are designed to give players personalised and customised offers tailored to each person's individual preferences.

→So not only are the value of the free spins, but also the number of spins and the slots they are for will also vary from player to player.

3.) Can I bank with cryptocurrency at Caxino?

No, at the moment, Caxino does not bank with any cryptocurrency. However, the site does accept e-wallets such as Ecopayz and MuchBetter, which have near instant processing times, along with Paysafe, credit and bank cards.

If you wish to gamble with Bitcoin or another cryptocurrency, take a look at our list of crypto casinos.

4.) Are there any responsible gaming tools at Caxino?

Yes, you can certainly find responsible gaming tools at Caxino. The casino offers you plenty of options.

You can set a net loss limit, a deposit limit, wagering limit as well as time limit. There is also a Reality Check tool that you can set from your account which gives you a notification after a specified amount of time has passed, say for example, every hour, that also tells you how much you have bet, lost and won.

The casino takes responsible gambling seriously and makes sure players have all the flexibility and control needed to make sure that the gambling stays both fun and safe.

5.) Can I play at Caxino with a VPN?

It is technically possible to access and play at Caxino with a VPN. However, the casino's terms and conditions does state that it may terminate an account if they find that it is getting through to the site via a VPN.

This would also entail that they won't be obliged to refund any real money balance you might have in your account. So while yes, you can technically do it, it may not necessarily be a good idea.

The Expert Roundup on Caxino Casino

Caxino Casino has done a fine job at impressing our seasoned players at Casino.Guide. It's an instant-play casino that looks great and performs well. We appreciate that you get all the games in the mobile casino as on the desktop. It's a rather big game collection too with more than 1,000 titles from over 70 software providers. Customer service is smooth and the withdrawal process is fast. If you're looking for a fresh place to play, make sure you give Caxino a chance!

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Caxino was tested and reviewed by Vienne Garcia

I've been working in the online casino landscape in Malta for more than 10 years and have seen how the industry works from customer service roles to the backend of the business. While I am lucky enough to call myself a native on the sunny island called Malta, I also enjoy travelling and have travelled across Canada! After wandering through the great white north, I have decided to share my knowledge and now work with Canadian players to compile accurate casino reviews to help players navigate through the hundreds of gaming sites online.