Casino Room Review

About Casino Room
Licence:	MGA Malta
Online since:	2005
Welcome Bonus:	$1,500
Free Spins:	100
Visit Casino Room:	Play now

Having been around since way back in 2005, Casino Room is considered one of the veterans in online gaming.

It has stood up well to the test of t, from the days of yore when you had to download a software onto your PC, to the fast, multi-platform, mobile friendly gaming that everyone expects today.

We've put together this Casino Room review 2024 so you can find out exactly what Canadian players can expect from them today.

Long story short, Casino Room has become a brilliant instant play casino, with plenty of games from a diverse team of software providers adding up to over 1,200 games at the time.

Obviously, it's completely no download and mobile friendly. Banking is quick with 24 hour withdrawals. For more details, keep reading this report!

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Casino Room Payment Options

Detailed Casino Room Report

Online since 2005, Casino Room has developed a solid reputation among players and it is widely recognised as one of the more established and trusted gaming sites on the scene today. The casino is registered in Malta and is licensed by the Malta Gaming Authority.

Test Category	Score	Recommendation	More Details
Games	88%	Very good	Casino Room Games
Bonus	80%	Good	Casino Room Bonus
Website	90%	Outstanding	Casino Room Website
App	89%	Very good	Casino Room App
Banking	87%	Very good	Casino Room Banking
Support	92%	Outstanding	Casino Room Support
Fairness	90%	Outstanding	Casino Room Fairness

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1.) Casino Room Games

Casino Room has seriously expanded its game collection in the last couple of years. While once upon a time, players might have known the site for its Playtech games, Casino Room has now added goods from lots of different providers to its roster. This includes Yggdrasil, Red Tiger Gaming, Play 'n Go, NextGen, Elk Studios, NYX, and of course, NetEnt, Microgaming and Evolution Gaming.

When we sent our players to check things out, there were well over 1,200 games, including more than 1,000 slots. There is also a decent live casino and you will find that you will be pretty well covered at Casino Room. Like with most online casinos, you can play Casino Room games for free in practice mode, although live dealer games are exclusively offered as real money play.

The main games types at Casino Room are as follows:

• Slots
• Jackpot Slots
• Live Casino Games
• Table Games

Casino Room Slots

With over 1,000 set of reels to choose from, Casino Room slots come in all shapes and sizes. Whether you're in the mood for a massive Megaways game, or just an old school fruit machine, you can find your spin here. Titles here include from beloved reels like Thunderstruck, Book of Dead, Jackpot 6000 and Blood Suckers, to newer releases like Disco Danny which was just released by NetEnt in September 2020.

Jackpots at Casino Room

For those of you who are hoping to score big, there are several big jackpots from Microgaming and NetEnt to choose from, including Mega Moolah and NetEnt, along with other newer ones that have made the jackpot scene like Book of Atem, Sisters of Oz and Hansel & Greta Treasure Trail.

In addition to your regular progressive jackpots, Casino Room also has Daily Drop games, as well as Hourly Drop jackpots. These are regular slots that have a special 'pot attached to them, and you can see their deadline for paying out. Yes, it's true - these won't make you a millionaire but you can still snag more than $10k if you manage to make a Daily Drop yours.

Live Casino Room

The Live Casino at Casino Room is fine by today's standards. You get croupiers from both Evolution Gaming and NetEnt, so there's enough choice for different tastes. Blackjack, Roulette, Poker – Casino Room has them all. High roller to casual table games are both available, along with the live game shows like Mega Ball and Monopoly Live that Evolution Gaming is famous for.

Table Games at Casino Room

A few table games like Blackjack, Roulette and Baccarat are also available as software based games. These aren't particularly numerous though and if you're looking for more options then the Live Casino is calling your name.

Casino Room Software Overview

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2.) Casino Room Bonus

Players in Canada can claim a massive 100% to $1,500 bonus with their first deposit. After that, Casino Room prides itself in delivering bespoke offers to its players, with rewards that you're interested in. Spins and Casino Room bonuses are designed for your gaming style and preferences. There are frequent giveaways and tournaments too to add to the party.

Bonus Amount:

Requirements:

The Casino Room Welcome Bonus for players in Canada is a standard 100%. It does go up to a pretty high $1,500 though and you also get a good helping of spins to go with it too. The terms are also fairly standard. For high rollers, this is a great way to get started.

It would have been even better if Casino Room had split this $1,500 bonus into a 2 or 3 part package. This would give players another chance or two to capitalise on the welcome offer after they've tested Casino Room to confirm it's what they're looking for. But with such a long and reputable history, and as one of the most established online casinos, you should feel comfortable jumping right into Casino Room.

Bonus Games

The Casino Room welcome bonus can be used on specific games. That might sound a bit restrictive at first, but fear not. The list of games you can use your bonus on is long and impressive, consisting of slots and Evolution Gaming live dealer games.

On the list are:

• Book of Oz
• Hotline
• Starburst
• Fire Joker
• Live Lightning Roulette
• Rise of Olympus
• and many, many more.

All of these games will contribute to meeting the wagering requirement.

Games that are excluded include:

• Bloodsuckers
• Dead or Alive
• Kings of Chicago
• Ghost Pirates
• Zombies

If you play on excluded games while your bonus is active, your winnings may become void.

Other Promotions at Casino Room

Casino Room has lots of deals for their returning players but you won't really see them until you're logged in under the Promotions page. Whereas many casino sites just do generic featured game offers with some free spins thrown in without much of a second thought, Casino Room prides itself in the range of rewards it has for players to pick from.

This way, you can be sure you always get freebies that are relevant to your taste, style and needs. Whether you are a high roller looking for a massive deposit bonus, or a casual player in search of some free spins, Casino Room has you covered. There are competitions with extra prizes for those who make it on the leaderboard, tournaments, giveaways, special spins for jackpot games and tickets towards cash prizes.

Casino Room Bonus Codes and No Deposit Bonuses

You don't need a bonus code to claim the Casino Room welcome bonus. Generally speaking, the casino doesn't use bonus codes, however there are sometimes special offers that Casino Room emails to its players and you might see codes for these. Likewise, it is unlikely that you will see a no deposit bonus for Casino Room floating around as these are largely reserved for returning players.

In any case, no deposit bonuses tend to be such tiny sums that it's hardly worth the effort put into looking for them. You can always play the slots at Casino Room for free in practice mode if you want to get a taste of the games here.

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3.) Casino Room Website

Casino Room is a fully instant-play, HTML 5 website. Gone are the days of software download. The design is bright, clean and warm, with clear navigation. Players overwhelmingly praise Casino Room's technical performance. Not only does the site load quick and fast, but the games always play smoothly with no lags.

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4.) Casino Room App

Some of us are on the road. Some of us are on the couch. No matter where you are, you should never have to feel tied down to a desk. At least not when it comes to gaming. And Casino Room Mobile gives you that freedom to take your gaming with you wherever you decide to roam.

Keeping things light and simple, Casino Room is an instant-play, no download mobile casino. It's an HTML5 casino. Everything works out of your phone or tablet's web browser. Android, iOS, Windows, all the same. Our players at Casino.Guide took out a bunch of our devices to test Casino Room mobile to deliver this review for you.

The short version is that Casino Room Mobile is a high performing casino site with an awesome collection of games. The design is clear and uncluttered. The site loads quickly and there is no lag time in game play. There is no Casino Room app.

Some people call HTML5 casinos a web based app, but we think that's technically confusing because you don't need to go into Google Play or the Apple Store to download an app.

Casino Room Mobile Games

You'll never be bored with Casino Room in your hand. There are over 1,000 games at your fingertips here, all coming from reputable and cutting edge developers. The team counts players like Yggdrasil, Red Tiger, Play 'n Go, NYX, Elk, NextGen, Big Time Gaming, Playtech as well as Evolution, NetEnt and Microgaming.

Mobile slots make up the bulk of the collection. Popular titles here are Gonzo's Quest Megaways, Gorilla Kingdom and the old favourite, Thunderstruck II. There is a good mix of video slots and retro-styled fruit machines.

Jackpot games include 'pots from NetEnt, Microgaming, Yggdrasil and Red Tiger. There are also Daily Drop & Win games for fortune hunters who would be happy with smaller jackpots that have a higher payout frequency. For those who want it even quicker, there is also an Hourly Drop game.

Live dealers at Casino Room come from NetEnt and Evolution Gaming. All the card and table games you would expect, along with those whacky live games like Crazy Time. The video stream was always sharp and smooth on our phone. Just make sure your wifi or data connection is strong.

Casino Room Mobile Site Design

It's clean and smooth at Casino Room Mobile. The look is warm and modern, with just the right amount of colour and decor. The Menu button is located in the top left corner. Give it a tap, and you will see tabs for promotions, games, and Casino Room customer support.

In terms of support, you can also tap on the chat bubble icon on the bottom right of the screen. Navigation is easy and the buttons are big and clear, even for some of us who have big clumsy fingers.

Casino Room Mobile Site Performance

Many players rave about Casino Room's technical performance. Not only do things load fast, you never experience any lags in game play. This applies to both the desktop casino and Casino Room Mobile. Perfectly flowing games that let you immerse yourself into the gaming experience.

We recommend playing over a wifi connection as opposed to data, mostly because wifi tends to be more stable. Plus not many of us are blessed enough to have unlimited data plans, so there's no need to add to your phone bill!

Why play at the Casino Room Mobile Site?

In a few brief words: this is a high performing casino site with a tons of games. In a few more words, we love that you don't have to download a Casino Room app in order to play. This is especially convenient when you are on the road relying on your data connection.

The mobile slots here are plentiful and awesome, with absolutely smooth gameplay. While some players still somehow prefer playing on apps, we promise you that you won't miss it here.

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5.) Casino Room Deposits and Withdrawals

A key item at online casinos is banking because we're not playing for brownie points or bragging rights here.

In this review, our experts took a look at Casino Room Canada to see what the payment options are and what the process looks like for players up in the Great White North.

If you can't be bothered, here's the long and short on banking at Casino Room for Canadian players. Yes, they take Interac and Interac e-Transfer. Withdrawal requests are normally processed within 24 hours. More details on this veteran below.

Covered topics are:

• What payment methods are available to Canadian players at Casino Room?
• Does Casino Room charge any fees?
• What is the deposit limit at Casino Room Canada?
• How long does a Casino Room payout take?

All Accepted Payment Methods at Casino Room

Casino Room Deposit Methods

To make a deposit into your Casino Room account, there are a few options. Not many, we have to say, but there's enough. The key deposit methods for players in Canada at Casino Room are Interac, Paysafe, Trustly, credit cards and MiFinity. Interac is probably going to be the most convenient since you can just use your regular bank card.

If you want to keep your banking info separate from the casino, then the prepaid voucher Paysafe should be your choice. MiFinity is a mobile wallet that works on both Android and iOS, and you will have to load your Mifinity account first before you can use it to make payments. At the time of review, the casino did not take Instadebit or iDebit, but the current list of payment methods at Casino Room is more than enough to get the job done.

You should see the money in your account right after you make your deposit. Sometimes it can take a few minutes, but it's basically instant.

Casino Room Deposit Limit and Fees

As a general rule, Casino Room doesn't charge any fees when it comes to making deposits. The minimum deposit amount is $10, but if you want to claim the welcome bonus, then it's $15. There's no maximum deposit limit by default, but you can always decide to set up your limits so you don't go over your budget.

Casino Room Payment Methods for Withdrawals

You rocked, and you won. Now's the time for those winnings to come into your hands. So how does that work?

In terms of payment methods for withdrawals at Casino Room, Canadian players have a couple of options. You can use

• Skrill
• Neteller
• Trustly
• Mifinity
• Interac e-Transfer

"Cashing out directly to your bank account is a somewhat complicated issue for players in Canada. That's because banks like CIBC, Nova Scotia, TD and RBC won't accept incoming transactions from online casinos. Since most of us have our accounts with one of these banks, that means you can't withdraw to your bank account."  Christian Webber - Casino Expert

However, it's not such a big loss. Bank transfers are darn slow anyway, and more experienced players always opt for an e-wallet transfer. Skrill, Neteller, Trustly, Mifinity are all fine choices. In any case, if you need help, the Casino Room customer support understands the banking process in Canada well and can help you find a solution.

Withdrawing with Interac e-Transfer

There is the option to withdraw through Interac e-Transfer. You'll get an email with a link in it, and you just have to click on it to claim your money. If it asks for a password, just contact the support team at Casino Room. If you go for this Interac route, we recommend enabling the auto-deposit function.

Casino Room Cashout Time, Withdrawal Limits and Fees

Whereas many online casinos can take their time to process withdrawal requests, Casino Room does a bang up job when it comes to cashout. Their team usually manages to approve the request within 24 hours, and then the money is on its merry way to you. As always, cashing out to an e-wallet is the fastest option.

$10 is the minimum for cashing out. There is a weekly limit of $7,000 and a monthly limit of $30,000. Again, as a general rule, Casino Room does not charge fees for withdrawals.

Account Verification for First Withdrawal

Casino Room can only pay out once you've verified your account. The documents needed are standard and includes a government issued photo ID with your date of birth and a proof of address. This is a legal requirement to prevent underage gambling and money laundering. All online casinos have to do this. We suggest that you verify your account shortly after you've registered so it doesn't cause any delays when the time comes to cash out.

What you need for verifying your Casino Room Account:

• valid government issued photo ID
• proof of address
• upload it to your  Casino Room Account or send it via email to customer service team

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6.) Casino Room Customer Support

We all know there are tons of games at Casino Room. But what about the small, but important things, like customer service? Anyone who's been around will know that a casino's support can really colour the overall gaming experience.

Casino Room has certainly been around with its long history and it seems that those years of experience did add up to something. We're happy to report that Casino Room Canada has all the communication channels open for customer support. Live chat, phone, and even Skype. Of course, email is always an option too.

For this review on Casino Room, we sent players to test the casino's customer service quality What can players in Canada expect from this veteran in the online gaming scene?Read our findings are below.

Email:	[email protected]
Live Chat:	24/7
Canadian phone number:	(587) 806 5051
Skype:	Yes

Casino Room Live Chat

As with most things online, live chat is the principal mode of communication when you want to reach the Casino Room customer service team. Live chat is open 24/7. That means players in Canada can reach out whenever they want and are not limited to European business hours, where the casino is headquartered.

To get the chat going, you'll find the speech bubble at the bottom right corner of the screen. From there you can reach one of their agents. Or you could go from the Menu at the top. After the games and promos, you'll see Customer Support listed. Give that a tap and it'll bring up the various options, including Live Chat.

It took our players under a minute to reach an agent, and the overall impression is that the staff knows exactly what they're doing. We tested them on a variety of topics, from technical questions, to Casino Room promotions, to banking. They were quick to understand the issues and were also quick to resolve them. We give them a big thumbs up here.

Casino Room Canada Phone Support

Not many online casinos have phone support nowadays. Everyone is using live chat as a default and speaking on the phone seems like something from the yesteryears. Nonetheless, there are definitely times when it's quicker to speak than to type, and Casino Room has you covered with a Canadian phone number. Give them a shout at (587) 806 5051 when you need a human voice.

Casino Room Skype Support

While fewer and fewer casinos have phone support, you'll find that those that have Skype are even more of a rarity. Casino Room also stands out here with Skype as a channel for communication. That means no matter where you are, you can call them for free.

To reach their agents through Skype, go to their FAQ support page, and you'll see Skype listed among the options. Click on that and your computer will ask you if you want to open Skype. Proceed, and then you can start the call immediately.

Casino Room Email

Email is always a possibility. While Casino Room has several options to chat and talk, sometimes it's better to send your question with email if there is no immediate urgency. This is because the nature of email lays out the entire problem so the agent can look into the question more deeply before offering a solution. Our players' emails were answered within a day, sometimes even just a few hours. Casino Room's email is [email protected].

Casino Room FAQs

Casino Room Quality of Service

The customer service at Casino Room certainly left a positive impression on our testing players. It is always easy and quick to connect with an agent, and it is clear their staff is well trained. The team is knowledgeable and the agents are familiar with common issues that players in Canada face, especially with deposits and withdrawals. The support agents know what can and cannot be done, and they will give you a straight answer.

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7.) Is Casino Room Fair?

You can't possibly last for long in the gaming industry if you're a scam. Players aren't dumb after all. And Casino Room has proved its worth with its history since 2005. For more official credentials, Casino Room is licenced by the Malta Gaming Authority, where the company is registered.

The Expert Roundup on Casino Room

Our team at Casino.Guide gives Casino Room a big thumbs up. There are tons of games and slot players will enjoy more than 1,000 reels from top software providers. We also enjoy the Hourly and Daily Drop games that add some extra spice to your regular gaming. Banking is efficient and the customer service is first class.

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