An often overlooked aspect at online casinos is the customer support. Games are great and all, but what happens when you need help?
There will come a moment when you might want to speak to a customer service representative, even at the most perfect online casino. Usually this happens when it comes to promotions and banking. Our team has put together information on 888 Casino Support in this review here, paying specific attention on how it works out for Canadian players.
888 Support begins with a very extensive and well written FAQ in the Support Center. You can check the information provided in the various sections, or type your question directly in the Search bar at the top of the screen.
If the FAQ doesn't answer your question, you can contact 888 support through the contact form on the casino's website. Live chat is available when you login. There was no 888 phone support in Canada at the time of review. However, you will find that with both Live Chat and the Contact Form, the customer service team is very quick to respond and is helpful.
If you're a VIP member at 888, you will have access to chat, calls, as well as email.
If you want to reach the 888 customer service team, you can reach them through Live Chat, or send them a message from the casino's website contact form. You will find that the team will answer promptly and is very helpful.
There is no Canadian 888 customer service phone number, although phone support is available if you're a VIP member. You can also get in touch with the team through social media such as Twitter and Facebook.
Let's get back to the Contact page and the form, that will let you choose which part of the 888 family you are playing in - Casino, Poker or Sport. Then you can select the category your question is related to, which are largely split in Bonuses and Promotions, Deposits, Withdrawals, Technical Questions and so on. These are the same categories as found in the FAQs. After that, just enter your email, the subject, and tell them in more detail what they can help you with! Our team of testers at Casino.Guide received answers within the same day.
888 Live Chat
Just browsing at the site, you won't notice the 888 live chat option. However, once you log in to your casino account you will see that chat is available. Additionally, if you're an 888 VIP member you will be served by a special VIP support team and be assigned your own personal account manager.
"It's often better to contact 888 support via the contact form on the website. This ensures that your question will go directly to the right department and to an agent who is an expert on the topic. This will help to resolve the issue much sooner."Vienne Garcia – Casino.Guide Expert & Author
888 Casino Email
The 888 Casino email is [email protected]. The team is pretty good at responding so if you don't see a response, check in your spam folder to make sure it didn't end up there by mistake. We found the support agent's answers to be clear and helpful. Again, we do recommend contacting 888 through the contact form on the site instead. This streamlines queries and will help the customer support team help you and other players more efficiently.
888 Casino Customer Service Number
If you're looking for an 888 Casino support number, we're afraid that there is no Canadian phone support. If you absolutely must speak with someone on the phone there is a UK number, which is +44 203 876 8708. There isn't any good reason to spend the extra money on a long distance call though, as support via Live Chat and the Contact Form are more than sufficient. That having been said, an 888 contact number in Canada would certainly make this casino even better!
Other Ways to Contact 888 Casino Support
In addition to live chat, the contact form and email, you can also find 888 Casino on Twitter and Facebook. They are pretty active on these platforms so you can tweet or message the team.
The Expert Roundup on 888 Customer Support
888 Casino fares well in most respects but it would be even better if it had a Canadian toll free number.
Live chat is available and the contact form works well. Responses are quick and helpful. We also appreciate that you can reach 888 on Twitter and Facebook.
For VIP members, you will have all the communication channels open – live chat and phone will both be there and you will have a special customer service team supporting you.
However, whether you are a VIP or not, you will receive excellent support at 888 Casino. Go ahead and play in confidence!
888 Casino Support was tested and reviewed by Vienne Garcia
I've been working in the online casino landscape in Malta for more than 10 years and have seen how the industry works from customer service roles to the backend of the business. While I am lucky enough to call myself a native on the sunny island called Malta, I also enjoy travelling and have travelled across Canada! After wandering through the great white north, I have decided to share my knowledge and now work with Canadian players to compile accurate casino reviews to help players navigate through the hundreds of gaming sites online.
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