20Bet Casino Customer Support & Service
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Customer support is one of those things that are part of the fine details of an online casino. It shows how far a casino has gone to make sure that help is available on those few odd occasions when you need it. It’s usually where you can spot the difference between a more established casino from a new one.
Long story short, 20Bet, being a relatively new to the scene, has managed to get all the basics together to ensure its players are supported throughout the whole gaming experience.
20Bet is easily reachable through live chat. It however lacks phone support, but this is rather rare nowadays as most players prefer chat anyway. Our Casino.Guide team also found that support is only available in English, which leaves those who prefer to communicate en français hanging. But for most of us in Canada, this language thing shouldn’t be an issue.
Live Chat: | 24/7 |
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Email: | [email protected] |
Canadian phone number: | None |
How to Get in Touch with the 20Bet Casino Support Team
Contact option | offered by 20Bet Casino? |
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20Bet Casino Live Chat | |
20Bet Phone Support | |
Help section | |
Webform |
20Bet Casino Live Chat
Whether you’re in Newfoundland, Ontario or in BC, you can count on help whenever you need it. The live chat button is easily accessible at the bottom of the page. Click on it and it will immediately open up.
Once you open up chat, it will display your place in the queue and how many minutes you might have to wait. Our players tested 20Bet both during the day and the evenings, and we’re pleased to report that we never had to wait more than half a minute. Most of the time, we were even first in line and got someone to speak with us within seconds.
Back to TOC20Bet Casino Email
Again, we’re happy to report that the response time for email queries at 20Bet Casino is speedy. Their team always writes back within 24 hours, although usually it’s much less than that. If email is your preferred method of contact, then you can write 20Bet at [email protected]. Easy as pie.
Back to TOC20Bet Casino Help Section
The FAQ section at 20Bet has answers to the most common questions, covering
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- withdrawal times (which are pretty quick)
- bonuses
- account verification questions
If you’re the type who likes to dig into the terms and conditions yourself, it’s all yours at the top of the menu, where you will also find other information like the 20Bet privacy policy and refund policy. There’s also information on sports betting rules in the Help section as well so that you can quickly find out all the basics there.
Back to TOCExpert Opinion on 20Bet Support
In terms of customer service at 20Bet, there is little that we can complain about. You can count on 24/7 live chat here.
It never takes long to speak with someone and their answers are always helpful.
Multi-lingual support is lacking though, so for our francophone readers in Canada, this is a drawback. If you prefer to communicate in English, then this is certainly not an issue. Don’t hesitate to play here – you’ll certainly be in good hands at 20Bet.
Test Category | Score | Recommendation | More Details |
---|---|---|---|
RTP | 94% | Outstanding | 20Bet Casino RTP |
Games | 97% | Excellent | 20Bet Casino Games |
Live Casino | 97% | Excellent | 20Bet Live Casino |
Bonus | 95% | Excellent | 20Bet Casino Bonus |
App | 93% | Outstanding | 20Bet Casino App |
Banking | 89% | Very good | 20Bet Casino Banking |
Support | 94% | Outstanding | 20Bet Casino Support |
Fairness | 96% | Excellent | 20Bet Casino Fairness |
Overall | 92% | Outstanding | 20Bet Casino Review |