LeoVegas Customer Support & Service

Vienne-GarciaVienne Garcia
2 min read
leovegas

Obviously, a good online casino needs to have great games but it should also have good customer support. Most of the time you will be fine, but we’re almost ready to bet that you will want to talk to a customer service representative at least once!

This often happens when it comes to the cashing out process, which requires account verification, but it’s also not uncommon with promotions. We put our team of Canadian players to test LeoVegas customer support to write this review. You will find all everything there is to know when it comes to reaching out to LeoVegas Canada for help.

The Casino’s Help Center is well written and this is the first place you should consult if you have any questions. It’s a well organised FAQ that provides clear answers to the most common questions that players have.

e-mail[email protected]
phone+356 2778 1166International
Live Chatyes

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The help topics are divided into sections:

  • Account
  • Deposits & Withdrawals
  • Bonuses
  • Casino
  • Sportsbook
  • Live Casino
  • Game Rules
  • Source of Funds
  • Responsible Gaming

Clicking on each section will bring up more detailed info for players in Canada.

customer support iconShould you need further help and want to contact LeoVegas support, the casino has live chat. You can also reach the support team for LeoVegas Canada by writing them an email at [email protected] At the time of review, there is no LeoVegas phone number in Canada, but this is not uncommon for online casinos that are popular in Europe that are just entering the Canadian market.

Although LeoVegas has Twitter in Italy and some other European countries, they don’t have that yet for Canada. But maybe if there are more Canadians playing at LeoVegas, they’ll set these things up for us too!

How to get in touch with the LeoVegas support team?

Contact Optionoffered by LeoVegas?
Online Form
Live Chat
Email
Service Number

The customer service representatives at Leo Vegas are friendly and professional. They refer to themselves as support lions and they will ensure that you get kingly service. Their agents are well-trained and familiar with Canadian payment methods and banking timeframes so they can respond to the most common questions immediately.

There are two channels for players in Canada to contact Leo Vegas Canada: Live Chat and email. Response times are swift and we’ll talk a bit more about each below:


LeoVegas Live Chat

LeoVegas Live ChatTo contact rep with LeoVegas Live Chat, just go the Help button, then the Contact Us option and Live Chat will be there. If you are playing on LeoVegas mobile, the Help button is found in the Menu in the top left corner of the screen. Scroll down a little bit and you will find the the Contact Us option.

Usually you can speak with someone right away. One of our player testers managed to hit a time when there was no agent available but could send a message directly to a LeoVegas rep through the Live Chat window instead. A perfectly fine alternative, we’d say.

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LeoVegas Email

email iconPlayers from Canada can write to the LeoVegas email at [email protected]. Using this dedicated email address will make sure that your enquiry will be immediately directed to the department responsible for taking care of Canadian players. LeoVegas is a pretty popular online casino in Europe and their European support network is pretty sturdy; but Leo is still relatively new to Canada so it will help you get a quicker response if you write directly to their Canadian team.

The team usually responds within the same day, sometimes within the same hour. Their answers are always clear, courteous and helpful.

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LeoVegas Casino Customer Service Number

thumb down iconSadly there is no LeoVegas phone number in Canada. They do have an international phone support line at 00 356 277 811 87 if you absolutely must, but there really is no reason to make a long distance call when you can live chat or email them.

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The Expert Roundup on LeoVegas Customer Support & Service

LeoVegas Casino customer service is professional and personable. The staff is friendly and they also know what they are doing. LeoVegas live chat and email are the main ways for Canadians to contact Leo.


As with with many European casinos that are now opened up to Canadians, there is no LeoVegas Canada phone number.


smiling-64x64.pngIt’s a bit of a bummer that there’s no phone, but we found the live chat and email responses to be more than sufficient. You will receive royal treatment at Leo Vegas Casino, so let yourself be spoilt!

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Test CategoryScoreRecommendationMore Details
Games92%OutstandingLeoVegas Games
Bonus96%ExcellentLeoVegas Bonus
Website94%OutstandingLeoVegas Website
App92%OutstandingLeoVegas App
Banking92%OutstandingLeoVegas Banking
Support91%OutstandingLeoVegas Support
Fairness94%OutstandingLeo Vegas Fairness
Overall93.1%OutstandingLeoVegas Review
Author: Vienne Garcia
Last Update:
Article reviewed: LeoVegas Support
Author Rating: 91%